JANINE PARSALIGAN DIMACULANGAN
117 Langka St., Labac,
Cuenca, Batangas 4222
Philippines
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CAREER OBJECTIVE
To pursue a highly rewarding career in an environment of growth and excellence where I can actively
participate in upholding the company’s goals through sharing my professional knowledge, experience and
skills
SKILLS AND QUALITIES SUMMARY
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Excellent in analyzing data
Proficient in English language
Outstanding computer skills (MS Office)
Time Management skills
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Hardworking and trustworthy
Goal-oriented and deadline driven
Flexible and keen to details
Knowledgeable in SAP
EDUCATION
University of Batangas - Lipa - Bachelor of Science in Business Management
Marawoy-Balete Road, Balintawak, Lipa City, Batangas 4217 Philippines
June 2013 – May 2017
ACHIEVEMENTS
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Dean’s Lister (A.Y-; A.Y,-nd )
Commission on Higher Education (CHED) Scholar (A.Y-)
AGAP Party List Scholar (A.Y. 2015 – 2016 – 2nd sem)
Hermilando “Dodo” Mandanas Scholar (A.Y- – 2nd sem)
WORK EXPERIENCE
Yamaha Motor Philippines Incorporated – Lima Technology Park, Malvar, Batangas
Inventory and Procurement Control
December 2020 – June 2023
Responsibilities
• Responsible for the stock-keeping of the organization which includes recording purchase and sale of
items, counting balance items, generating stock reports, maintaining database records of all
transactions, and maintaining safe stock levels.
• Set up inventory control procedures and system
• Manages all incoming and outgoing stock such as receipts and dispatches
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Records all transactions and movement in document and database record form
Keeps and verifies daily stock levels
Generates stock demand and forecasting reports
Analyzes and resolves problems in the supply chain
Performs physical cycle count of inventory
Planning purchase quantity and shipment schedule based on the average demand and actual demand
of the items.
Ensure excellent order allocation to maintain customer satisfaction
Resolving problems which involve shipments and backorder concerns.
Monthly reporting with department managers & director and international suppliers
Stock location, allocation, and tracking
Shipment updates to sales and customers
Yamaha Motor Philippines Incorporated – Lima Technology Park, Malvar, Batangas
Customer Service Representative After Sales Operation
October 2017 – December 2020
Responsibilities
• Processed spare parts customer orders
• Ensured all inquiries from dealers and customers were addressed accurately and promptly.
• Attending guest requests and concerns attentively and mannerly with proper disclosure and make sure
to check it before informing them.
• Consolidate monthly target and send it to respective areas.
• Monitoring of order and delivery using MS Office
• Promoted safe working environment by implementing regulatory standards, policies, and guidelines.
• Prepared orders to deliver excellent presentation and quality standards.
• Handles inbound and outbound calls per day
• Actively listened to customers to fully understand requests and address concerns.
• Managed complaints with calm, clear communication, and problem-solving.
• Met schedule using excellent planning and coordination skills.
• Managed bookings to optimize team availability.
• Developed excellent working knowledge of industry trends and improvements processes.
• Maintained clean, safe working environment to eliminate accident risks.
• Monthly reporting of order processing accuracy, backorder concerns, discrepancy concerns, and
delivery concerns.
• Performs routine clerical duties, including data entry, answering telephones, and assisting customers
and other company staff.
Rural Bank of San Antonio (Quezon) Inc. – Cuenca, Batangas Branch
On-the-Job Trainee
April 2016 – June 2016 (300 hours)
Responsibilities
• Transferred receipt’s information into the logbook and separated them according to client’s name,
date, total amount paid, and receipt’s control number
• Accommodated the clients who were applying for new accounts
• Prepared letters needed to be sent to every client’s address
• Filed different documents and papers of the bank
• Separated withdrawal slips from deposit slips as well as checks
Puregold Jr. – Santa Rosa, Laguna Branch
Cashier and Customer Service Associate
June 2012 – December 2012
Responsibilities
• Received payment by cash, check, credit cards, vouchers, or automatic debits
• Issued receipts, refunds, credits, or change due to customers
• Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that
there is adequate change
• Computed and recorded totals of transactions
• Resolved customer complaints
• Answered customers' questions, and provided information on procedures or policies
• Issued and redeemed food stamps and coupons
TRAININGS AND SEMINARS ATTENDED
• Supply Chain Mapping
Yamaha Motor Philippines Inc. – LIMA Plant, Malvar
November 2022
• Customer Service Training
Yamaha Motor Philippines Inc. – LIMA Plant, Malvar
August 2021
• Inventory Management Training
Yamaha Motor Philippines Inc. – LIMA Plant, Malvar
July 2021
• Product Knowledge Seminar
Yamaha Motor Philippines Inc. – LIMA Plant, Malvar
July 2021
• Internal Branding Seminar
Yamaha Motor Philippines Inc. – LIMA Plant, Malvar
June 2021
• Negotiation Skills
Yamaha Motor Philippines Inc. – LIMA Plant, Malvar
March 2021
• Guidelines on Work Affiliations
Yamaha Motor Philippines Inc. – LIMA Plant, Malvar
November 2019
• Watashiga Yamaha
Yamaha Motor Philippines Inc. – LIMA Plant, Malvar
February 2018
• SAP Business One Electronic Commerce
University of Batangas - Lipa Campus
October 2016
• CODEB IV-A 10th Annual Business Students’ Summit
Theme : Youthrepreneurship: Prospects and Opportunities to Business Prosperity
Binan City, Laguna
November 2016
PERSONAL INFORMATION
Date of Birth
Place of Birth
Marital Status
Nationality
Languages Spoken
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June 20, 1994
Batangas, Philippines
Single
Filipino
English and Filipino
CHARACTER REFERENCES
Leandro A. Guno
Sales Senior Executive
Yamaha Motor Philippines Inc. - Sales Office
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