Janine De Leon

Greetings! Thank you for visiting my profile.

I am Janine de Leon, a graduate of Bachelor of Science in Pharmacy. I started exploring the BPO industry at a young age before I became a licensed Pharmacist. I manage my own Facebook page and Instagram account. My goal is to inspire people with daily motivation content.

These are the skills I obtained from my work experiences:

• Website Membership Support Specialist

• Inbound Telco Customer Support Specialist

• Tier 1 Telco Technical Support Specialist

• Niche Product Research

• Niche Product Market Research and Price Survey.

• Lead Research and Generation

• Sending Cold E-mails to Leads

• Recorded Zoom and Skype Client meetings transcription.

• Data Entry from PDF to Microsoft Excel and Office.

• E-mail Management

• Appointment Setting

• MOM preparation

• CDA/NDA preparation and proofreading.

Softwares I am familiar with:

• Email Management: Gmail, MS Outlook, Hubspot, Zendesk

• Data Entry Tools: MS Word, MS Excell, MS Powerpoint, Google Docs, Google Slides, Google Sheets.

• Graphic Design: Canva, Esil, Adobe Illustrator

• Photo Editing: Adobe Photoshop, Adobe Lightroom, VSCO

• Video Editing: Adobe Premiere, Inshot, Filmora, Sony Vegas

• Social Media Scheduler: Later, Hootsuite

• Project Management: Trello, Google Calendar

• Telecommunication Apps: Skype, Zoom, Whatsapp, Microsoft Teams

I am a proud self-learning addict, I obtained knowledge and certificates for the following skills:

• Social Media Management

• Knowing Your Brand and Your Target Audience

• Email Management and Support

• Copywriting

• Facebook Ads

• Graphic Design with Canva

• WordPress and Marketing

• Start Selling in Amazon

I continue to improve myself one step at a time as I am a lifelong learner. Being able to wear multiple Hats is what I can offer to my future clients.