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πΌCore Services
πΉ IT Support & Ticket Management
Troubleshoot and resolve hardware, software, and network issues within SLA. Manage IT support tickets and document solutions in a structured knowledge base.
πΉ Application & Service Development
Design, test, and deploy applications and automation scripts. Enhance systems with regular updates based on business needs.
πΉ Backend IT & Infrastructure
Manage and optimize servers, databases, and networks. Monitor performance, uptime, and security incidents with reporting.
πΉ Automation Management
Build, debug, and maintain n8n workflows for process automation. Manage ActiveCampaign automations for marketing and CRM workflows.
πΉ Security & Compliance
Perform routine security checks on IT assets and applications. Enforce compliance with data privacy and security policies.
πΉ Collaboration & Communication
Provide timely updates on tickets, projects, and technical challenges. Translate technical solutions into clear, user-friendly communication.