Janine B. Tejada

*Proven customer support experience

*Track record of over-achieving quota

*Strong phone contact handling skills and active listening

*Familiar with CRM systems and practices

*Customer orientation and ability to adapt/respond to different types of characters

*Excellent communication and presentation skills

*Ability to multitask, prioritize and manage time effectively

Quality FocusMarket Knowledge

*Administrative Writing Skills

*Proficiency in Microsoft Office

*Professionalism

*Office Administration Procedures

*Detail-oriented

*Telephone Skills

*Team-player

*Patience

*Resourceful

*Anticipates Needs

*Editing and Proofreading

As stated in the summary of my skills, I am pretty much flexible with the tasks that I will be designated to do. You can depend on me that I will never abandon a task and you won't have a hard time contacting me. You'll find that this is why I am efficient; I'll always be there at your beck and call.

In any case, you would require me to learn a specific program for this job, I am confident that you wouldn't spend a long time training me. In fact, I might as well learn it myself, like most programs that I know now. I can assure you that I can easily adapt to any sort of training or program that the job requires me to. I'm a person that requires minimum supervision once I've learned the ropes.