Janine Allyssa Ataat

________JANINE ALLYSSA ATAAT______ Digos City, Davao del Sur ●-● (63)- ● linkedin.com/janineallyssaataat EDUCATION____________________________________________________________________________ Mindanao State University, College of Engineering – Marawi City, Lanao del Sur August 2015- July 2017 Bachelor of Science in Chemical Engineering ● Internal Vice President of Junior Philippine Institute of Chemical Engineering Students; 3.0 University of Mindanao, College of Education and Engineering – Davao City Bachelor of Science in Mechanical Engineering ● Vice President; Society of Mechanical Engineering Students June 2018- December 2020 WORK EXPERIENCE_____________________________________________________________________ VXI GLOBAL HOLDING, LLC – Bajada, Davao City November, 2018- December, 2019 Account Associate II (Non-voice Chat Support) ● Achieved the whole year for being a consistent top agent, within 8 months I was promoted to become Account Associate Level 2. ● Every year our company held an awarding ceremony and I was awarded as the “Best Customer Service Representative”. I was able to meet the ends of the customer and also recognized as a good team player. ● Boosted my teammates and team leader to be more competent and create more ways to sympathized our customers believe in our customer service care and it was acknowledged by most of our customers. VXI GLOBAL HOLDING, LLC – Felcris Centrale, Davao City January 11, 2019- November 28, 2020 Technical Chat Support ● Acknowledge and empathized the concerns of the customer even in an irate state and able to make solutions with grace. ● Talked to the customer with enthusiasm and willingness to solve their issue. ● Managed high call volume levels without any issues and able to meet the ends of the customer. ● Received commendations and kudos email from our team for resolving their issues. MUNICAPILITY OF ROSARIO – Rosario, Agusan del Sur December 2020- December 2021 Administrative Assistant/Personal Assistant at the Office of Vice Mayor ● Explored the use of Microsoft Excel and Word for budget hearing ● Carried out administrative duties such as filing, typing, copying, binding, and scanning ● Completes operational requirements by scheduling and assigning administrative projects and expediting work results ACA-J CONDOTEL – Digos City, Davao del Sur January 2022 – September 2022 Manager ● Evaluated the employee skills and knowledge regularly, providing hands-on training and mentoring ● Hit the target revenue and able to increase the sales within 6 months by promoting the business into social media platforms and make some advertisement. ● Coordinate with the local events and coordinator to stay in our hotel and get their approval as clean space, safe, and wellestablished. SKILLS AND INTEREST___________________________________________________________________ ● Goal-oriented ● Flexible ● Organized ● Resourceful ● Microsoft Word, Google Suites, Google Spreadsheet ● Google Excel ● Dancing ● Playing ukulele