JANINA MIMAY
CUSTOMER SERVICE SPECIALIS T/ VIRTU AL
ASSISTANT
PROFESSIONAL PROFILE
I am a 22-year-old CSR with a 3 years experience, both
inCalls and Email Chat Support.
ABOUT ME
I am a hard-working individual with a
CUSTOMER SERVICE
EXPERIENCE
respectful work ethic in a warm and
CITIBANK COLLECTOR SPECIALIST
friendly manner. Who can offer you
COMPANY: CONVERGYS MAKATI, GLORIETTA
5
outstanding performance when it
comes in assisting customers on what
they need.I worked as a Customer
1 YEAR
Service Representative ( via phone
and email ), I have learned a lot
when it comes to assisting and
satisfying the needs of
customer.--
Answers any questions the customers
may have regarding about the
products and services.- Listen to
customers complaints and concerns
to identify the causes of the
MACYS.COM CUSTOMER SERVICE
SPECIALIST
COMPANY: ALORICA LIPA, SM LIPA BATANGAS
2 YEARS
AWARDS
BEST CUSTOMER SERVICE FOR THE MONTH
OF DECEMBER
HIGHEST RANKL OF SURVEY FOR WEEK
problem.-- Select appropriate
responses to customer issue and
quickly resolve it.
CONTACT DETAI LS
MY ACADEMIC HISTORY
LAGUNA STATE POLYTECHNIC UNIVERSITYY
Bachelor Science in Psychology
EMAL ADDRESS:-FACEBOOK LINK:
College Undergraduate
SY-
https://www.facebook.com/mimayja
nine/
ADDITIONAL SKILLS
- Fluent in two languages (Filipino
English)
- VIRTUAL ASSISTANT
SAN PABLO COLLEGES
Graduated Class 2014