Janilyn Culano

Janilyn Culano Empowering Growth | Leading with Integrity | Driving Team Success TEAM MANAGER Body A leader driven by integrity, I prioritize honesty, TEAM MANAGER TEAM MANAGER accountability, and trust in every decision. Myby leadership A leader driven integrity, I A leader driven by integrity, I prioritize style fosters honesty, transparency, prioritize honesty, accountability, trust in empowers teams, and and accountability, and upholds trust in decision. leadership the every highest ethicalMy standards to every decision. My leadership style lasting fosters transparency, achieve style fosterssuccess." transparency, empowers teams, and upholds empowers teams, and upholds the highest ethical standards to the highest ethical standards to achieve lasting success." achieve lasting success." Meet Janilyn I am a results-driven leader with a passion for empowering teams and fostering professional growth. My career journey —from Agent to Learning Specialist to Team Manager—has given me a well-rounded perspective on team performance, coaching, and leadership. I believe that integrity, accountability, and trust are the cornerstones of effective management. By combining strategic thinking with a people-first approach, I create high-performing teams that excel in collaboration, efficiency, and results. 📌 Technology & Tools Proficiency "As a results-driven Team Manager, I leverage industry-leading tools to optimize team performance, enhance communication, and drive engagement. Below are key tools I have used effectively in my role:" 1️⃣ Performance Analytics: Power BI, , Avaya, Excel, 2️⃣ Workforce & Operations: Verint, AWS WFM, AVAYA,salesforce and Cisco 3️⃣ Communication & Collaboration: Slack, Teams, Zoom, Discord,One Team 4️⃣ Learning & Development: TalentLMS, LinkedIn Learning 5️⃣ Employee Engagement: Bonusly, Kudos, SurveyMonkey, Powerpoint What My C0 -worker says Im blessed to work with you. "I'm blessed to work with supervisors and leaders who know how and when to listen. They are honest in admitting mistakes and focus on actions and next steps. I appreciate your vocal comments and feedback, yet you still get the job done exceptionally well. This only goes to show your versatility, maturity, and deep understanding of the demands of your role as Team Leaders." Henry Kau (Operations Team Manager) One of the best People I work with. "Hi Coach Janilyn Culano, I would love to let you know that you are one of the best people I have ever encountered. I am truly grateful to have been part of your team as an agent—I have learned so much from you. I will make sure to carry all that knowledge with me along the way. Thank you for everything! Your welcoming personality and willingness to listen make it such a pleasure to work with you." Hanny May Allego Agent CONTACT ME "Your Trusted Helping Hand – Simplify Tasks, Amplify Success!" Address BLK 5 LOT 11 BRIA HOMES NORZAGARAY BULACAN PHILIPPINES Phone, Whattsapp and Viber - Email-