Janice Olan Olan

Hi! A customer service advocate here! ☺

To me, customer satisfaction can be easily achieved if you choose the right person. In customer service, someone who enjoys helping others. Someone who is willing to help the customers, the business owner/s, and the team members.

If you are looking for someone with both high skill and high will, let's talk! What are your business objectives? Let's discuss and work together to achieve the target results.

My summary of experience:

• 7 years as a technical support agent

• 1 year as an email agent

• 4 years as a Team Leader (Voice and Chat)

• 3 years as a Manager (Voice and Chat)

• Supported Sales (Email/Chat/Voice), Technical Support (Voice), and Post Purchase Support (Email/Chat/Voice)