Janice O. Tanudtanud

EMPLOYMENT HISTORY JANICE O.TANUDTANUD - Virtual Assistant CONTACT INFORMATION Sordelet Realty Group- Position: Administrative Virtual Assistant Setting appointment. Provide active and appropriate information in respond to customers inquiries. Properly directed inbound calls in phone queues to improve cal flow . Demonstrated of customer service call script within specified timeframes. HOUSE FOR SALE OR RENT Minglanilla and Carcar APPOINMENT SETTER and ASSISTANT MANAGER PARTIME - tanudtanudjanice2 March 2018 TO PRESENT Set viewing appointments for real estate buyers, renters. Prevented over booking clients and agents. Assured readiness for the prospective properties. PERSONAL PROFILE Reliable and self-motivated Virtual Assistant for almost 2 years. Worked remote efficiently providing Administrative Tasks and internet research. Work independently meeting quick turn-around times and deadlines and love to contribute for the greater of the company. SKILLS Data Entry Customer service chat support Email management Wordpress Internet Research Calendar Management Product Research Product Sourcing Photoshop Skills (version Adobe Photoshop CC 2019) Lead generation. Virtual Administrative Assistant Appointment Setting GAISANO GRAND MALL CASHIER AND DATA ENCODER- Ensures the price of products, quantities are correct Assist customers and explained and recommend additional products. Encode all inventory Information from paper to computer using Microsoft excel. Customer Service CASHIER AT JOLLIBEE CArcar- Take customer orders and assemble products quickly. Make customers satisfied with my services to be attentive to detail in handling orders. Answering phone calls handle orders through the phone and deliver to customer's locations on time. Virtual Assistant,Social Media Lead Generation CXO Insights plc, UK Germany (May 2020- July 2020) Search targeted persons, companies and convert leads into prospects. Sending emails and chat to all targeted customers. Helped in managing a team virtually using, skype, zoom and email correspondence. Data entry - Google Spreadsheet Organized, filtering and labelling e-mail contacts Checked and responded to emails and messages on Linkedin. Scheduled meetings and Discussion for Participants and facilitate time management Calendar Management Provided administrative and organizational support as needed Assisted with planning for Virtual CXO Discussions Education Carcar City College BS in Office Administration VA Bootcamp online course Internet Speed CERTIFICATES Certified Ecommerce VA Certified Virtual Assistant Certified Customer service and Top Sales Achiever (Best employee of the month award in jollibee) Globe LAN DSL PC SYSTEM REQUIREMENTS & SPECIFICATION Lenovo A12 Laptop