Janh Paulyn M. Valdoz

I am an experienced professional with a strong background in customer service and administrative support, seeking to excel as a Virtual Assistant. My goal is to provide exceptional support and enhance operational efficiency while embracing opportunities for professional growth.

Educational Background

I hold a Bachelor of Science in Hotel and Restaurant Management from Far Eastern University. This education has given me a solid foundation in client relations, project management, and organizational skills, preparing me to manage diverse tasks effectively.

Professional Experience

I began my career in the hospitality industry, where I developed key interpersonal skills and the ability to manage customer inquiries efficiently. This experience refined my customer service skills and attention to detail, essential for any administrative role.

I further honed my skills in transaction processing and customer service, learning to work under pressure and handle multiple tasks. In subsequent roles, I excelled in problem-solving and managing complex customer interactions with professionalism and empathy. I also gained experience in office management, scheduling, and coordinating daily operations, which required strong organizational skills and the ability to handle a variety of administrative tasks.

Most recently, I have developed foundational knowledge in search engine optimization (SEO) and digital marketing strategies, complementing my administrative expertise. This experience has enhanced my ability to manage customer interactions and address service inquiries effectively.

I am proficient in Microsoft Office Applications and have a basic understanding of CRM systems and SEO. My background in hospitality and customer service underscores my commitment to client satisfaction and operational efficiency. I am a self-motivated, detail-oriented professional with strong communication and teamwork skills. My ability to build rapport with clients, manage priorities, and stay organized makes me a valuable asset as a Virtual Assistant.

I am eager to bring my skills and experience to your team, enhance productivity, and contribute to your organization’s success.