Janette Lordan

MARIE JANETTE L. CARANDANG #30 Acacia St. Labac, Cuenca Batangas-- OBJECTIVESeeking a challenging and rewarding career in the corporate work with opportunities for personal and professional development and advancement in the fields of management and operations. WORK EXPERIENCE Synchrony Bank former GE Capital Retail Bank SamsClub/Walmart Account Customer Service Representative August 2014- April 2015 -We handled billing issues and credit card activations. APAC Customer Services, INC SiriusXM Account Customer Service Representative November 2011 – August 2014 -We provided service for satellite radios. During my stay, I was put on higher skill which was in billing department. Alorica, INC US Airways Account Specialist/Gen.Reservations December 2009- November 2011 - Customer Service Agent for US Airways general reservations. Handled E-ticket sales, airport and reservation services, dividend miles award travels, employee travels, and reissuing of purchased tickets. EDUCATION-Mary Chiles College Bachelor of Science in Nursing Sampaloc, Manila - Immaculate Conception Child Development Center Secondary Education Graduate Pandi, Bulacan -Immaculate Conception Child Development Center Primary Graduate Education Leadership Awardee Achiever Pandi, Bulacan CO AND EXTRA- Leadership Awardee-) CURRICULAR- Member, Science Club-) ACTIVITIES- Member, National Red Cross Youth-) SEMINAR’S ATTENDED -Youth Leadership Formation Course August 05, 2007, Mary Chiles College .Youth Volunteer Orientation Course August 05, 2007, Mary Chiles College -Standard First Aid, Basic Life Support October 17, 2007, Mary Chiles College -Catholic Life in the Spirit Seminar May 11-12, 2008, Christ The King -Basic Marketing Program April 13-17, 2009 Max’s Scout Tuazon, Quezon City HIGHLIGHTS OF - Reliable, adaptable and flexible; can easily cope with QUALIFICATIONchanging situations with minimal supervision - A good team player; willing to learn and work passionately to every task given - Articulate and pervasive verbal and written communication skills REFERENCES Mrs. Sarabeth Aleine Tobias Team Leader, EGS- Mrs. Marjorie Teng Team Leader, EGS - Mr. Lemuel Almuaga Team Leader, Synchrony Bank-