Missed messages, frustrated customers, and scattered operations cost businesses more than they realize. I help fix all three.
I manage customer inquiries across email, phone, and chat, along with records and daily operations to keep businesses running smoothly. I've supported e-commerce brands and service businesses, handling everything from complaints and order processing to tracking requests and following up with customers.
I use tools like Shopify, Zendesk, Airtable, and Google Workspace to not just reply to messages, but build systems that prevent problems before they happen.
Reliable, organized, and proactive. I treat your business like my own. If you need someone to handle support tickets, inbox management, and day-to-day customer operations so you can focus on growing the business, I'm ready to help.