Janeth Obasi

Janeth Obasi

$5/hr
Customer support specialist | zendesk & freshdesk | email, chat & phone support | remote-ready
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Port Harcourt, Rivers, Nigeria
Experience:
3 years
About

Missed messages, frustrated customers, and scattered operations cost businesses more than they realize. I help fix all three.

I manage customer inquiries across email, phone, and chat, along with records and daily operations to keep businesses running smoothly. I've supported e-commerce brands and service businesses, handling everything from complaints and order processing to tracking requests and following up with customers.

I use tools like Shopify, Zendesk, Airtable, and Google Workspace to not just reply to messages, but build systems that prevent problems before they happen.

Reliable, organized, and proactive. I treat your business like my own. If you need someone to handle support tickets, inbox management, and day-to-day customer operations so you can focus on growing the business, I'm ready to help.

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