Janeth Marcas Hernandez

Professional in Business Administration and International Business with an MBA in Business Strategy and over 12 years of experience leading Customer Experience (CX) initiatives, strategic UX/UI design, and digital transformation. My goal is to contribute to the development of innovative strategies that integrate customer-centered experiences, optimize processes, and leverage advanced technological tools. I seek an environment where I can apply my knowledge in continuous improvement, talent development, and strategic leadership, generating value for organizations and their customers.