Janet Uy

 Janet S. Uy, R.N. 66 San Marcos St. Navotas City 1485 Phone -/- E-mail :-Skype ID : yutenaj Objective To gain a position where I can utilize and expand my clerical, healthcare and customer service skills and to be able to pursue a career that will enhance my skills and capabilities as well as contribute to the company in achieving its objectives. Work Experience  September 2016 – Present     UpWORK/Onlinejobs.ph   Freelancer – DATA ENTRY, WEB RESEARCHER, SOURCING ANALYST    Job Description:  Maintains database by entering new and updated customer and account information.    Duties:  Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.  Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.  Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.  Maintains data entry requirements by following data program techniques and procedures.  Verifies entered customer and account data by reviewing, correcting, deleting, or re-entering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.  Tests customer and account system changes and upgrades by inputting new data; reviewing output.  Secures information by completing database backups.  Maintains operations by following policies and procedures; reporting needed changes.  Maintains customer confidence and protects operations by keeping information confidential.    February 16, 2006 – February 16, 2017 Zuellig Pharma corporation, Paranaque City SUPERVISOR - VACCINE Teleselling group (PD2 – GSK) Job Description: Serves customers by selling human vaccine products to meet customers and principals’ needs. Responsible in processing of all vaccines order through the help of manpower resources provided by Zuellig Pharma Corportion under GlaxoSmithKline. Manage the teleselling team to make sure that all expected orders for processing be delivered on time through proper coordination with ZPC Departments. Duties: Motivates subordinates, to improve the performance, to plan and maintain time and work schedule, to gather and report concerns of the team, and to coordinate with the clients. Fully understand and support division objectives, approved strategies, and promotional plans collectively Focuses sales efforts by studying existing and potential sales volume of each top accounts. Responsible for the coordination and communications with other members of the team utilizing all available resources like, emails, cellular phones. Submits orders by referring to price lists and deals/discount using Authorized Form approved by principal. Properly negotiate all Trade programs and other principal activities to customers. Regular coordination with ZP departments (CAMG, Credit Dept, OPD, ZP warehouse) for smooth processing and deliveries of orders. Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Provides historical records by maintaining records on area and customer sales. Contributes to team effort by accomplishing related results as needed. Maximize accounts profitability and expense controls Practice total quality management Ensure accurate accounting of activities Direct team to maximize order processing through ZEOS and other direct-order mechanisms Feedback to other divisions of ZPC as needed to ensure appropriate account management and servicing. February 16, 2000 – February 16, 2006 Zuellig Pharma corporation, Makati City VACCINEs Teleseller (PD2 – GSK) Job Description: Serves customers by selling vaccines products to meet customers and principals’ needs. Responsible in processing of all vaccines order through the help of man power resources provided by principal. Duties: Handle customers, especially MDs and Medical Representative by effectively taking order Encoding orders covered by approved Master AF providing accurate feedback to internal and external customers Monitors vaccines stocks and expiry levels while providing all sales-related requirements Providing high customer service in response to the demand of the market. Process all inbound and outbound transactions, which include written and oral inquiries, orders and other related transactions. Regular coordination with ZP departments (CAMG, Credit Dept, OPD, ZP warehouse) for smooth processing and deliveries of orders. Submits orders by referring to price lists and deals/discount using Authorized Form approved by principal. Feedback to other divisions of ZPC as needed to ensure appropriate account management and servicing April 1999 – January 2000 CROMA MEDIC INC., Chino Roces Ave., Makati City meDICAL SALES RPRESENTATIVE Job Description: Establishing and developing of business relationships through sales, promotion of ophthalmic surgical instruments and IOLs to potential customers like Ophthalmologist (consultants, resident MDs and Medical Interns) Duties: Handled the area : Taft Ave., Manila – Cavite In charge of selling and promoting company products and services Responsible for searching and identifying new and potential market for the company products. Coordinated delivery of company products to customers in time and in good condition. Build good relationships with various people by distributing samples, updating customer data and compiling lists of prospective doctors for use as sales leads. Educational Attainment Nov 2008 – May 2010PHILIPPINE COLLEGE OF HEALTH SCENCES CM RECTO, MANILA Bachelor of Science in Nursing -San Juan De Dios Educational Foundation incorporated, pasay City Bachelor of Science in Physical Therapy - Malate Catholic School MALATE, MANILA High School Diploma, Loyalty Award Exams Taken Philippine Regulations Commission Nursing Licensure Examination Date of Exam: December 22 – 23, 2010 Registration No.:- Registration Date: March 10, 2011 Civil Services Exam Career Service SUBPROFESIONAL PROFESSIONAL Rate: 87.04% 80.81% Date of Exam: August 18, 1996 November 8, 1998 Place of Exam: Bago Bantay Elementary School Quezon City High School Quezon City Quezon City Personal Background Born in July 28, 1976 in Pasay,Rizal. Willing to learn new things, multi-tasker, flexible personality, easy to work with, good interpersonal skills, and fast learner. Capable and very familiar of the following programs: Microsoft Word, Excel, Power Point and Asia Rx. Character References Available upon request. I HEREBY CERTIFY THAT THE PRECEEDING INFORMATION I HAVE GIVEN IS TRUE AND CORRECT TO THE BEST OF MY KNOWLEDGE AND ABILITY. JANET S. UY, rn