Janet Turner

Janet Turner Looking for work in a good environment Bay Minette, AL 36507- Work Experience Supervisor, Customer Service United States Postal Service - Atmore, AL February 2000 to April 2020 1. Supervises carrier activities; evaluates the daily workload and makes carrier and route assignments; calls and assigns auxiliary carriers and messengers; makes temporary changes in routes and time schedules and authorizes overtime work. 1. Supervises the distribution and dispatch of mail and other mail handling activities, including handling change of address mail; ensures that proper procedures are followed related to receipt, recording, and delivery of accountable mail. 1. Supervises window services to the public, including sale of stamps and other accountable paper; providing special services such as Express Mail, box rental, and acceptance of advance deposits; providing information on postal services; setting meters; and accepting mail at public windows; conducts audits of employee flexible accountabilities. 1. Establishes work schedules and allocates work hours to meet service requirements; reschedules assignments based on changes in mail volume and human resource availability. 1. Analyzes delivery operations, mail flows, and retail operations within the work unit using observation, data analysis, and computer models; makes recommendations to improve operations. 1. Conducts or oversees mail counts and inspections; analyzes factors such as office practices, safety conditions, route layout, and delivery methods to determine if routes are laid out properly; makes recommendations for route adjustments and other efficiency improvements. 1. Ensures compliance with vehicle maintenance and inspection schedules; monitors vehicle service contracts; may investigate vehicle accidents. 1. Supervises a medium-size group of craft employees; provides on-the-job training; ensures complete training in current operating and safety procedures; assesses employee performance and provides guidance and direction to employees regarding work performance; makes recommendations for performance improvement; and ensures development of employees in the work unit. 1. Establishes effective work team relationships; involves employees in decisions that affect them; and encourages decision making at the lowest possible level. 1. Has frequent contact with the public, large volume mailers, and representatives of community, business, or mailing organizations to respond to mailing inquiries. 1. Supervises and participates in record-keeping of work hours, mail volumes, cost ascertainment data, carrier transportation costs, accident and injury occurrences and costs, and personnel time and attendance. 1. May personally perform certain non-supervisory tasks in order to meet established service standards, consistent with the provision of Article I, Section 6, of the National Agreement Education High school diploma Skills • Vehicle Maintenance • Data Analysis • Human Resources • Delivery Driver Experience • Microsoft office • Timekeeping • Restaurant Experience • Microsoft Excel • Data Entry • Typing • Microsoft Word (1 year) • Microsoft Office (1 year) • Accounts receivable • Logistics • Accounts payable Certifications and Licenses Driver's License August 2019 to August 2023 Additional Information Sigma Six