Janet Philemon

JANET AKUDINMA PHILEMON SUMMARY Diligent and committed virtual assistant with a solid background in project management, digital marketing, and administrative assistance. My excellent communication and problem-solving skills enable me to effectively manage multiple priorities, enhance customer satisfaction, and expedite procedures. I'm eager to use my extensive experience to assist businesses in achieving their goals. SKILLS ● Exceptional Communication ● Customer Service Excellence ● Project Coordination ● Digital Marketing Strategies ● Problem Solving and Conflict Resolution. PROFESSIONAL EXPERIENCE Spital Labs, Tombia Extension, GRA, Port Harcourt Trainee March 2024 - May 2024 ● Developed and executed content strategies aimed at boosting customer engagement across various digital platforms. ● Assisted in SEO optimization and data analytics tracking to elevate content performance metrics. ● Delivered exceptional customer service by promptly responding to inquiries and addressing issues efficiently. Jinged Farms, Portharcourt Farm Supervisor September 2023 - August 2025 ● Managed logistics and documentation to ensure smooth operations and adherence to company standards. ● Streamlined scheduling and improved task efficiency, achieving a notable 45% increase in overall productivity. ● Served as the primary contact for customer inquiries, providing effective solutions and gathering constructive feedback. Ejordinma Farms, Port Harcourt Farm Manager September 2019 - September 2023 ● Oversaw daily operations, ensuring high performance and efficiency in poultry and cassava farming. ● Developed and implemented marketing initiatives, significantly boosting local sales and enhancing brand visibility. ● Trained and supervised staff, fostering a collaborative environment focused on customer satisfaction. EDUCATION University of Port Harcourt, Choba, Port Harcourt Bachelor of Agriculture in Animal Science September 2009 - May 2015 CERTIFICATIONS ● Beginners Google Analytics Course, 2024 ● Digital Marketing and Content Creation Course, 2024 ● IBM Project Management Course, 2025 ● Virtual Assistant Training (Remote Trybe), 2025