Janet Ntiokiet

I am a versatile individual whose experiences spreads across virtual assistance, customer relations, administration, project management and a knack for streamlining processes. I’m able to handle tasks effectively & efficiently within this niche as my forte is broad with over five years of experience.

As a customer support, I have worked with various clients in addressing customer inquiries via phone, email or any other communication tools. Also, I have worked with clients as a virtual assistant to handle their administrative tasks, organize client’s consultation, meeting schedules & also maintain quality communication between clients & designated departments.

I possess a great skill in time-management, organization, problem solving, and customer service and also have a certification in IT Skills Training from Digital Witch Support Community. I am versed in the use of tools such as Slack, HubSpot, Asana, Zendesk, ClickUp, Zapier, Trello, Monday.com, Pipedrive, Calendly, Skype, Mailchimp, Microsoft Suites, Google Workspace, etc. I am open and willing to learning new tools required for the job.

I'm here to be your strategic partner in growth. Whether it's managing your overflowing inbox, scheduling crucial meetings, conducting market research, or handling any other time-consuming task, I've got you covered. I value critical thinking, and I work with organizations to help them increase impact and productivity by addressing their most pressing problems and suggesting more effective ways to carry out their activities.

I am open to opportunities, learning and showcasing my capabilities.