Janet Idanwekhai

JANET IDANWEKHAI Results-driven operations professional with 8 years of experience in managing and optimizing operational processes. Proven track record in improving efficiency, reducing costs, and enhancing overall productivity. Skilled in project management, process improvement, and team leadership. Adept at analyzing complex situations, identifying opportunities for improvement, and implementing effective solutions. Strong communication and interpersonal skills, with a collaborative approach to problem-solving. Committed to delivering high-quality results and exceeding organizational goals.         Mail:-Line:- Location: Ifako - Ijaiye, Lagos Nigeria Language Proficiency: English, Native Lingual LinkedIn: www.linkedin.com/in/j1i2p3 Availability: Due Notice Reference: Available on Request Industry: Consumer Goods & Services SKILLS     Executive Operations Office Management Personnel Management Research & Report     Secretarial Operations Front Desk Operations General Administration Human Resource Operations     Microsoft Office Database Management Personnel & Executive Assistance Relationship Management EDUCATION AND CERTIFICATIONS    Lagos State University: B.sc – Public Administration (Honors): 2015 Auchi Polytechnic Auchi: OND National Diploma – Secretarial Studies: 2005 Alison USA: International and Strategic Human Resources Management: 2019 WORK EXPERIENCE OBIKE INDUSTRIES NIGERIA LIMITED IKEJA LAGOS: 2020 – Present Confidential Secretary  Manage and coordinate schedules and calendars for staff, managers, and senior leadership, ensuring efficient time management and meeting logistics.  Act as the central point of contact for incoming and outgoing communications, handling email, phone calls, and physical mail effectively.  Collaborate with the accounting department to process payments, invoices, and verify receipts, ensuring accuracy and compliance.  Assist with the organization of company events, including material procurement and securing meeting spaces.  Attend meetings, meticulously document notes and messages, and provide comprehensive summaries for managers and senior leaders.  Serve as the custodian of company files, ensuring organization, confidentiality, and easy retrieval.  Create and maintain up-to-date staff portfolios PEKA HOTELS LIMITED: 2015 - 2020 Administrative Executive  Assist the HR department with job postings and interviews.  Hire maintenance vendors to repair or replace damaged office equipment.  Prepare and forward all correspondence to staff members.  Manage office supplies and ordering new supplies as needed.  Prepare expense reports and office budgets.  Effectively receive, process, and manage incoming communications across multiple channels  Act as a central point of contact for internal and external inquiries  Collaborate with the accounting department to facilitate information.  Contribute to the financial administration of the department by ensuring accurate and timely processing of financial transactions. BLACK DIAMONDS SUPPORT FOUNDATION NGO: 2016 – Present Media Executive (Part Time)       Produced a consistent brand message across all the social media channels Worked with other departments to develop social media timelines Coordinated social media messages Planned social media campaigns Wrote editorial content Monitor social space for brand and related topics and conversations ANDY ROYAL CONSULT: 2006 Industrial Attachment - IT          Read, monitor and respond to the Manager's email Answer calls and liaising with clients competently Preliminary drafting of correspondence on the manager's behalf Diary management Plan and organize meetings Organize travels Take action points and writing minutes Plan and organize events Improve office systems OTHER ACHIEVEMENTS AND CORE OPERATIONS             Experienced in customer-facing work environments Ability to provide an outstanding service within any environment and ensure that I represent any business in a professional and approachable manner Support high-volume operations with multi-tasking abilities and high energy and deal with a broad range of customers Possess solid skill in organization, problem solving, teamwork, communication Handle complex situation Excellent communication and interpersonal skills. Analytical mindset with the ability to identify and mitigate risks. Proficient in conducting safety inspections and audits. Familiarity with incident investigation techniques and root cause analysis. Ability to develop and deliver training programs. Detail-oriented with strong organizational skills. Commitment to promoting a culture of safety and well-being in the workplace.