Janet Abrigo

Good day!

I am a Customer Service Rockstar and Admin VA either for phone, email, live chat or clerical tasks. I have acquired these knowledge with my 10 entire years of working on this field where 4 years of which has been spent in a BPO industry. Others are from Corporate world and being Virtual Assistant. I am capable dealing both with B2C and B2B clients.

I am also capable to manage your calendar with the set schedules of appointments/meetings and doing sales report. I'm excellent both in written and oral communication and tech savvy enough. In fact, I took the exam of TEFL Certification(Teaching English for a Foreign Language) to show that I'm adaptable person to any race and characters.

I can do the following for you.

-Communication Assistant(all contact channels for phone, outlook, gmail and Omni-channels)

-Zendesk

-Monday.com

• Many Chat

• Metricool

• Lark Chat App

-Tiktok navigation and Tiktok Affiliates

-Travel Industry Agent(Airbnb, Expedia, Daytours and tours)

-Data entry Specialist( Excel Sheets, Google drive files)

-Web Research(Lead generation, competitor checking)

-Product Optimization using Helium 10

-Knowledgable for workforce management

-Basic graphic designs using Canva

-Answer Freshdesk Tickets and manage CRM Tool

I gained rewards from my prominent companies for punctuality and quality work with zero error so I make sure that I always provide an "Exceptional Customer Service" to clients and customers.

Feel free to contact me for job matching skills. I'm really approachable and you can ask me anything regarding with my field of expertise.

Cheers,

Janet Abrigo