Janelyn S. Botor

JANELYN S. BOTOR Social Media Manager Executive Virtual Assistant CONTACT INFORMATION ABOUT -- bit.ly/socialmediainspire Janelyn is a passionate and enthusiastic individual who loves to work, help people, and make other people’s jobs easier. She has 8 years of customer service experience with excellent communication skills and can also be your social media manager if you want her to take care of your business account. Her mission is to help Real Estate Agents and small businesses build a social media presence and expand their brand awareness to increase their leads and revenue. In her free time, Janelyn likes making graphics to capture audiences on Social Media platforms like Facebook or Instagram that allow for this type of activity. If you need someone who will always be there for you when it comes to handling any task thrown at them, then look no further than Janelyn! EDUCATION UNIVERSIDAD DE STA. ISABEL NAGA CITY Bachelor of Science in Nursing- SKILLS Teaching Skills Strong Negotiation Skills Customer Service Skills Administrative Skills Proficient in Computer Software Systems Capable of working under time pressure Able to read, write and verbally communicate in English Decision Making TRAINING AND CERTIFICATIONS Basic of Real Estate Social Media Marketing Facebook Ads Lead Management Graphic Design Canva Website Management Transaction Management LET'S CONNECT LinkedIn Instagram Facebook EXPERIENCE REAL ESTATE VIRTUAL ASSISTANT, VIRTUDESK Track and submit completion of tasks to client and coach daily. Utilize software, databases, scripts, and tools appropriately. Send reports about the completion of tasks and pending to-do list. Appointment Setter - Cold Calling - Gauge the motivation of potential sellers and buyers - Endorse Hot Leads to client Creating and Updating Property Listings Social Media Management; Content Planning, Creating Graphics, and Post Scheduling Email Campaigns VIRTUAL ASSISTANT, ROCKET STATION (RENTERS WAREHOUSE) Maintain and update the list of contacts who have not made payments. Track and submit completion of tasks to client and coach daily. Utilize software, databases, scripts, and tools appropriately. Send reports about the completion of tasks and pending to-do list. Email Campaigns Property Management CUSTOMER SERVICE ASSOCIATE, TELEDIRECT PH, INC (AIRBNB) Evaluated customer information to explore issues and maintain high-quality service. Managed customer relations and customer service through daily communication and interaction thru phone, chat, and e-mail. Responsible for supporting and managing escalations while maintaining the relationships between departments and servicing client needs. Assist homeowners manage their listings from descriptions to calendars.