Janelle Koehler

Janelle Koehler 547 Wythe Creek Rd, Apt 24B, Poquoson, VA 23662 | Cell:- | Email:- Education Virginia College -- Birmingham, AL Associate of Science - Human Resource Management, 2012 Montgomery County Community College -- Blue Bell, PA Associate of Applied Science - Office Administration, 2012 Montgomery County Community College -- Blue Bell, PA Associate of Applied Science – Digital Design, Did not graduate Experience PeoplEscout-- Virtual Virtual Recruiter (Sprint @ Walgreens) – November 2018 - Present •Support 2 district managers and 11 store managers in recruitment efforts •Review resumes for various positions and schedule interviews •Open new requisitions per the needs of the store managers •Utilize various sourcing tools such as Indeed, LinkedIn, Twitter, Careerbuilder, Craigslist •Form relationships with various local colleges and Community Based Orgs to build candidate funnel •Build strong relationships with hiring managers and facilitate positive candidate experiences •Process salary recommendations based on MRP guidelines •Review background checks and drug test results; obtain start date from managers once cleared •Assist 100+ team members with technical issues as requested Key Accomplishments: oStarted fun committee for 100+ virtual employees; manage committee of 10 members PeoplEscout-- Virtual Virtual Recruiter / SME – August 2017 – November 2018 •SME: subject matter expert •Review and open requisitions submitted by hiring managers and district managers •Post positions internally and externally via Brassring and Smashfly •Review candidate assessments, digital interviews and resumes •Process salary recommendations based on MRP and previous salary for internal offers •Process offer requests; review background check and drug test results •Update hiring manager and district manager availabilities in Olivia ai; schedule interviews in Olivia as requested •Source for multiple openings via indeed, Careerbuilder, LinkedIn recruiter, craigslist and community based orgs •Maintain communication and relationships with candidates throughout the hiring process •Build rapport with hiring managers and district managers; update them on req and hiring status •Assist the team with technical issues as needed Key Accomplishments: oBecame a SME (subject matter expert) within a month of being hired oAssisted with new pilot program and hired 24 candidates within a 6 week deadline; pilot program now going national ADP -- Norfolk, VA Tier 1 Technical Support- October 2016 – June 2016 •Complete database configuration changes for clients as requested •Train client on how to use certain software features and how to make changes within the platforms •Interact/collaborate with ADP associates in sales and customer service •Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise •Assist clients with technical issues involving multiple varieties of time clocks •Escalate client tickets to the tier 2 tech support team, billing, implementation, etc as needed •Gather information for paid time off accruals and build the configurations into the client's database settings •Screen share with clients as needed using Bomgar software •Case Management •Order office supplies as requested by the management team using Ariba •Reserve conference rooms as requested by management using Resource Scheduler •Utilize various software platforms to assist clients: Clarify, RUN, EzLabor Management, Time & Attendance, Bomgar, NetSecure Key Accomplishments: oParticipate in the fun committee oReceived multiple 10/10 client surveys oCall evaluation scores have been consistently above the BU average ADP -- Alpharetta, GA Executive Assistant - July 2016 - October 2016 •Executive assistant to the GM/VP •Prepared and submitted weekly expense reports •Managed the regional SharePoint website •Assisted regional offices as needed (VA, NJ, TX, CO, Philippines) •Event coordination for over 200 associates in various offices •Prepared and mailed birthday and anniversary cards for all offices •Maintained multiple databases as well as manage distribution lists within Outlook •Coordinated meetings and reserved conference rooms as needed using online reservation system •Ordered supplies as needed using Ariba or outside vendors as needed Key Accomplishments: oSpearheaded the American Heart Association 5k for our office oCoordinated National Payroll Week for Alpharetta, GA office and Fort Collins, CO office Creative Health services, inc -- Pottstown, PA Human Resources Generalist - July 2015 – July 2016 •Benefit administration: claims resolution, change reporting, approving invoices for payment and communicating benefit information to employees •New Hire Orientation as well as benefit enrollment meetings once per week •Recommended new approaches, policies and procedures to effect continual improvements in efficiency of the department and services performed •Maintained HRIS records and compiled reports from the database using ADP Workforce Now •Maintained compliance with federal and state regulations concerning employment •Assisted HR Director with processing payroll on a bi-weekly basis using ADP Workforce Now •Sourced, screened and interviewed administrative candidates •Posted open positions internally and externally via CareerBuilder •Maintained Employee/Contractor Database; tracked all clearances and issued prepaid pin codes as needed •Employment verifications including Act 168 requests •Responded to unemployment notices and domestic relations requests Key Accomplishments: oSpearheaded the United Way Campaign for 160+ employees and increased donations by 100% oCreated new process for directors to request that new hire orientations occur oUpdated all forms to reflect the new company logo oAssisted with the implementation of the new benefits module on ADP Workforce Now oTransitioned the company from applying for clearances on paper to online requests Child & family focus, inc -- Audubon, PA Program Assistant - September 2012 - July 2015 •Provided support to multiple departments, supervisors, directors, CEO and CFO •Served as the primary contact person and subject matter expert for program policies and procedures •Maintained a variety of manual and electronic documents for purpose of providing up-to-date information and/or historical reference in accordance with established administrative guidelines and legal requirements •Processed and submitted billing to the accounts payable department for a staff of 10 clinicians •Participated in a variety of meetings, workshops, and/or trainings for the purpose of providing or receiving information, recording minutes, and supporting the needs of the attendees •Represented program supervisor in her absence for the purpose of conveying and/or gathering information required for their functions as well as assigning clinicians to incoming cases •Maintained the psychologist schedule via Google Calendar •Scheduled all psychological evaluations for all departments and made confirmation calls daily, rescheduled appointments as needed •Submitted paperwork to the psychologists for evaluations •Processed all intake paperwork for new clients •Took all referral calls •Ran medical assistance eligibility on a weekly basis for over 200 clients via EVS platform •Maintained and audited charts on a quarterly basis Key Accomplishments: oCreated vouchers within Excel which contained automatic calculations for clinicians to use for billing oParticipated on the Operation Joy committee which assisted over 400+ families per year with school supplies, Christmas presents, etc. oCreated position manuals for each program I assisted oReceived a perfect audit score from Montgomery County Magellan Behavioral Health in 2014 randstad / uti worldwide -- Lansdale, PA Contract Administrative Assistant, April 2012 - September 2012 •Updated the employee communication board; ordered cake and card for employee birthdays •Managed warehouse orders as needed •Generated and analyzed productivity reports •Ordered office supplies Key Accomplishments: oImplemented a new employee communication board and birthday recognition program oCreated and implemented a new protocol for ordering office supplies JBS, USA -- Souderton, PA Benefits Specialist, April 2011 - April 2012 •Coordinated open enrollment for over 1500 plant employees in a primarily Spanish-speaking employee population •Updated monthly wellness newsletter to distribute to all employees in English, Spanish and Creole •Coordinated FMLA; communicated with the employee and doctor and tracked the entire process from beginning of leave to end; assisted employee with short-term disability application and continuing requirements •Answered benefit questions; Acted as the liaison between the employee and insurance company •Attended unemployment hearings and coordinated all supporting documentation for the judge Key Accomplishments: oImplemented a tracking program for FMLA as well as created necessary internal forms and letters oImplemented a monthly wellness newsletter to distribute to all employees in English, Spanish and Haitian Creole (using Google translate) with the intent to educate them on how to live a healthy life oAssisted in coordinating a flu shot clinic on-site for a three day period; assisted the on-site nurse with biggest loser challenge for the entire plant oAssisted the on-site nurse in creating a fitness center for employees Complete payroll resources -- King of Prussia, PA Payroll Clerk, November 2010 - April 2011 •Processed payroll for over 300 companies by the coordinated deadline target -- Royersford, PA Human Resources Team Member, October 2006 - June 2009 •Supported over 200 employees and staff of departmental directors with policies and procedures •Coordinated the schedule for over 200 employees on a weekly basis within PeopleSoft •Processed bi-weekly payroll within PeopleSoft •Screened job applications; scheduled interviews; conducted third interviews and job offers •Prepared various reports (payroll, timecards, OSHA) and maintained employee files •Responded to unemployment requests •Coordinated monthly volunteer events in the local community and recruited employees to volunteer at each event Key Accomplishments: oCoordinated the United Way campaign for two years in a row and surpassed goal amounts by over $1000 oImplemented a “fun calendar” which displayed fun events held monthly for the employees (I.E. Ice Cream Day, Cereal Day, catered lunches, etc.) Keywords Human Resource Generalist, Human Resource Assistant, Benefits, FMLA, Scheduling, Unemployment, Employee assistance and wellness, Human Resource systems, SAP, PeopleSoft, Microsoft Office, Payroll, Recruitment, Screening, Training and development, Policies and procedures, Team building, Project development, Clarify