WORK SUMMARY
Customer Service Specialist
Security Bank Corporation | 2016 - 2019
Provides account services to customers by receiving
deposits and loan payments, cashing checks, issuing
withdrawals, making fund transfers, exchanging foreign
currencies and completing safety box procedures
Cross-sells bank products by answering inquiries,
informing customers of new services and product
promotions and directing customers to a sales
representative
Sales Associate
Security Bank Corporation | 2019 - 2020
JANELLE
GRACE
JULIANO
VIRTUAL
ASSISTANT
CAREER OVERVIEW
Disciplined and task-driven professional
with over 4 years of experience in
customer service, marketing, sales and
office management. Worked in both public
and private sectors. Eager to help the
company with excellent organizational and
analytical skills. Thorough and attention to
detail in daily professional matters.
Perform cost-benefit analysis for prospective customers
and advise on appropriate purchase options
Preparing and presenting sales reports to management
Assisting in the development and implementation of
sales targets
Administrative Assistant
Dr. Paulino J Garcia Memorial Research and Medical Center
| 2020 - 2021
Receives and checks document requirements as to
completeness and validity for Philhealth deduction
Preparing bills and invoices, and documenting amounts
due for medical procedures and services
Reviewing patient bills for accuracy and completeness,
and obtaining any missing information
ACADEMIC BACKGROUND
Nueva Ecija University of Science and
Technology
2020 - present
Master in Business Administration
Wesleyan University-Philippines
KEY COMPETENCIES
Strong analytical and problem-solving skills
Excellent communication, negotiation and
collaboration skills
Ability to work independently or as part of the
team
Sense of leadership and people management
Adaptability, flexibility and reliability
Can multitask and able to work under pressure
Social media management, content creation
and basic graphic design
Email management and lead generation
Civil Service Eligible under P.D. No. 907
2012 - 2016
Bachelor of Science in Business Administration Major in
Financial Management
Graduated Cum Laude | 2016
College of Business and Accountancy Dean's Lister |-
Academic Scholar |-
WORK REFERENCES
Maureen Grace Banalagay
Security Bank Corporation | Branch Head
Phone: -
CONTACT ME AT:
Email:-Phone: -
Hazel De Leon
Security Bank Corporation | Branch Channel Manager
Phone: -
