Janela Vispo

My experience as a technical support representative for a large telecommunications company helped kickstart my work-from-home career. From 2014 to present, I have made my mark as Email Support for both startup and enterprise companies. It brings fulfillment on my end just the fact that I have played a part in the success of my clients.

Over the years, I've learned to use Zendesk and other applications like LiveChat, Slack, Jira, Shopify, Linnworks, Google applications and more. I have worked for a craft beer company, an ecommerce website, a swimwear company, and a crowdfunding platform as Email Support, Live Chat Operator, Order Processor, and Crowdfunding Strategist. All of these has helped me grow in the Customer Service world!

I am an Upworker with over 10,000 hrs worked. To prove my competence, here are tests I took and the results:

• English Spelling Test (U.S. Version) 5.00 1st place!
• Customer Service Test 4.00 Top 20%
• Email Etiquette Certification 4.30 Top 20%
• English Test 4.00 Top 20%

I'm a very hardworking individual - passionate in my craft, trainable and determined to be successful. If you want value, quality and excellence, click 'INVITE TO JOB' on my profile now.