Hi, I’m Janela — a reliable and detail-oriented Administrative Virtual Assistant with a strong background in customer service, real estate transaction coordination, data entry, online research, and English–Cebuano translation.
With several years of remote work experience, I specialize in supporting business owners, real estate professionals, and teams who need help staying organized and productive. I’ve successfully handled a variety of administrative tasks such as inbox and calendar management, CRM updates, contract processing, and maintaining accurate records across multiple platforms.
As a Transaction Coordinator, I’ve managed end-to-end real estate transactions—communicating with agents, buyers, sellers, lenders, and title companies to ensure every deal closes smoothly and on time. I understand the fast-paced nature of real estate and am comfortable managing timelines, deadlines, and follow-ups without missing a step.
My customer service background has given me the ability to communicate clearly, solve problems efficiently, and maintain a professional and friendly tone in all interactions. Whether it’s responding to client inquiries, resolving concerns, or providing timely updates, I always aim to deliver a positive experience for everyone involved.
I also offer accurate data entry and efficient online research support—whether you need lead lists built, business information verified, or competitor data compiled. My attention to detail ensures everything is organized, correct, and delivered on time.
Being fluent in both English and Cebuano, I also provide natural-sounding translation services for written content, helping businesses connect more effectively with diverse audiences.
I’m highly organized, self-motivated, and committed to helping clients grow by taking tasks off their plate so they can focus on what matters most. I’m always open to learning new tools and adapting to new systems quickly.
If you're looking for a dependable VA who can juggle admin tasks, real estate coordination, client communication, and more — I’d love to connect and see how I can support your team.