Janefrances Ogechukwu Udogu

JANEFRANCES OGECHUKWU UDOGU| Virtual Assistant Address Onitsha, Anambra Nigeria- SUMMARY A self-driven and resourceful administrative virtual assistant, driven by a proactive approach to tasks. I communicate professionally yet approachable, aiming to enhance my client's business outcomes. I am ready to continuously learn and improve the skills and knowledge required to propel the organizations I serve and myself toward success. I possess excellent communication and interpersonal skills, teamwork/collaboration, and I am also very good at time management WORK EXPERIENCE Digital marketing trainee at Code Anambra program November 2023 - March 2024 Hands-on activities on the use of: ● ● ● ● ● ● Email marketing using MailChimp Form creation using Google form Brand monitoring using Brand 24 SEO audit using SEOptimer Social media analysis keyword research using Semrush Digital witch support community- Internship. Intensive training with hands-on activities on the use of: ⮚ CRM tools eg zendesk, Freshdesk, and Intercom ⮚ File management tools eg google Suit ⮚ Time management tools eg time Doctor and Clockify ⮚ Sales and IT support tools eg Hubspot and Apollo ⮚ Project management tools eg click up Trello and Asana Action Eagle Security Solution Ltd, Onitsha. Administrative Assistant ⮚ August 2023 - October 2023 2021 - 2022 I help create and manage documents like incident reports, shift logs, and client-specific records for security operations. https://www.cvtemplatemaster.com ⮚ I organize meetings, and appointments, and coordinate tasks for security staff, making sure they're deployed effectively to meet client requirements ⮚ Managed data entry, organized files, and oversaw office supplies to enhance operational efficiency while conducting routine administrative tasks to support daily operations. EDUCATION Chukwuemeka Odumegwu Ojukwu UniversitY BSc Biological Sciences ( Second class honours upper division) PROFESSIONAL SKILL ⮚ Communication and Interpersonal Skills ⮚ Time Management and Prioritization ⮚ Attention to Detail and Accuracy ⮚ Adaptability and Flexibility ⮚ Problem Solving and Critical Thinking ⮚ Organization and Planning ⮚ Customer Service and Support ⮚ Multitasking and Efficiency ⮚ Teamwork and Collaboration ⮚ Professionalism and Work Ethics ⮚ Initiative and Proactivity ⮚ Technology and Software Proficiency Certifications ● Professional Diploma of the Executive Assistant by Udemy. ● Google Technical Support Fundamental Introduction to IT Support by Coursera ● Coursera project network Introduction CRM with Hubspot by Coursera ● Foundation of Digital Marketing and E-commerce by google https://www.cvtemplatemaster.com 2014 - 2018