Janefrances Mmaduekwe

EXECUTIVE ASSISTANT CHIAMAKA JANEFRANCES MMADUEKWE |- |E-mail:-SUMMARY ● Highly skilled and detail-oriented executive assistant with a proven track record of providing exceptional administrative support and efficient task management. Seeking a challenging position as an Executive Assistant where I can leverage my organizational skills, strong communication abilities, and technological proficiency to enhance productivity and streamline operations for clients. EDUCATION ● B.Sc. (Hons), Marketing (2018) University of Nigeria, Nsukka, Enugu State. ● MBA, Business Administration, Sales and Marketing, Material Management (2023) University of Lagos, Lagos state. WORK EXPERIENCE Diako Ltd London Virtual Assistant February 2020- January 2023 ● Provide comprehensive administrative support to multiple clients, managing their calendars, scheduling appointments, and organizing meetings across different time zones. ● Coordinate travel arrangements, including flight bookings, hotel reservations, and ground transportation, ensuring smooth and efficient travel experiences. ● Manage email correspondence, respond to inquiries, and prioritize messages based on urgency and importance. ● Conduct thorough internet research on various topics, compile data, and generate reports to support decision-making and project execution. ● Prepare and format documents, presentations, and spreadsheets, ensuring accuracy and adherence to client requirements. ● Perform data entry and database management tasks, updating and maintaining client records and information. ● Assist in the preparation of client proposals, contracts, and invoices, ensuring accuracy and timely submission. ● Handle confidential and sensitive information with utmost discretion and maintain high levels of professionalism in all interactions. ● Collaborate with team members and clients through virtual communication platforms, facilitating effective collaboration and timely project completion. Crenov Consulting Nigeria Virtual Assistant July 2018 - December 2019 ● Provided comprehensive virtual administrative support to busy executives, managing their calendars, scheduling appointments, and coordinating meetings across multiple time zones. ● Acted as a liaison between clients and stakeholders, ensuring effective communication and timely resolution of inquiries and requests. ● Prepared and edited professional documents, including correspondence, reports, and presentations, maintaining a high level of accuracy and attention to detail. ● Assisted in project management tasks, including organizing project files, tracking progress, and updating project documentation. ● Conducted market research and competitor analysis, compiling data and generating insights to support business development and strategic decision-making. ● Managed client databases and CRM systems, ensuring accurate and up-to-date information. ● Assisted in social media management, including content creation, scheduling, and monitoring engagement to enhance brand visibility and online presence. ● Handled expense tracking, budgeting, and invoicing processes, ensuring adherence to financial procedures and timely completion. ● Managed email campaigns and newsletter distributions, tracking metrics and analyzing results to optimize engagement and conversion rates. Simba Group Nigeria Executive Assistant May 2017- June 2018 ● Supported the CEO and executive team in a virtual setting, managing their calendars, scheduling meetings, and coordinating logistics for company events. ● Acted as the primary point of contact for internal and external stakeholders, providing timely and professional assistance. ● Drafted and proofread correspondence, presentations, and reports, ensuring ● ● ● ● ● ● accuracy, clarity, and adherence to company standards. Conducted market research and competitor analysis, gathering data and preparing comprehensive reports to support strategic decision-making. Assisted in managing social media accounts, creating and curating content, scheduling posts, and monitoring engagement. Handled expense tracking and reimbursement processes, ensuring accuracy and timely submission of expense reports. Assisted in the coordination and execution of virtual meetings and conferences, including managing invitations, setting up video conferences, and troubleshooting technical issues. Managed confidential documents and information with discretion, ensuring data security and confidentiality. Assisted with various ad-hoc projects, including data analysis, event planning, and research assignments. SKILLS ● ● ● ● ● ● ● ● ● ● Administrative Support Calendar Management Email Correspondence Travel Coordination Research and Report Writing Document Preparation and Formatting Data Entry and Database Management Project Coordination Communication and Collaboration Problem Solving and Adaptability