A virtual assistant and customer service representative with over 5 years of experience in fast-paced environment providing exceptional support and following established procedures and practices to exceed all customer expectations. Skilled in effective communication, building strong customer relationships and adapting to evolving customers needs resulting in building customers loyalty and business growth. Experienced in virtual assistance,and proficient in CRM tools, Google suite, and oragnizational/administrative support functions. Committed to delivering excellence in customer service and contributing positively to team dynamics.