Jane Rose Basilio

Jane Rose T. Basilio Lynville Residences Phase 1, Brgy. Marinig, Cabuyao City, Laguna, Philippines Mobile: - Email:-LinkedIn: www.linkedin.com/in/jane-rose-basilio-394a6935a Career Objective As a Sales and Marketing Manager, my goal is to create a seamless and hassle-free experience for both customers and suppliers by streamlining communication and processes. I am committed to driving sales growth through efficient, proactive strategies while promoting a stress-free and productive work environment. With a customer-first mindset and a focus on strong supplier relationships, with a strong inclination for a flexible Work-From-Home setup, I aim to maintain high productivity and consistent performance while fostering strong business relationships and driving sustainable growth. Key Responsibilities SA (Sales Assistant) Manager KAMOGAWA LAGUNA PHILIPPINES, INC. / KAMOGAWA COMMERCE & SERVICES, INC. Sales Department Reports to: Vice President Supervises: Sales Assistant Team Leader, Sales Assistant Staff and Purchasing Staff Dates Employed: 7-Oct-2014 – Present • Lead and guide the Sales Assistant Team Leader and Staff in handling customer inquiries, order processing, and issue resolution. • Act as the primary point of contact for escalated customer and supplier concerns; responsible for direct coordination with top management. • Assign new client accounts to appropriate Sales Assistant Staff for proper handling and follow-up. • Support the timely processing of urgent Purchase Orders and Price Quotations for both customers and suppliers. • Directly report key updates, concerns, and recommendations to the Vice President and other top-level executives. • Play an active role in strategic planning, monthly sales performance tracking, and the development of improvement initiatives. • Provide hands-on training and mentorship to new Sales Assistant team members. • Collaborate with Accounting and IMPEX (Import/Export) departments to ensure smooth and compliant transactions. • Monitor monthly sales targets and actual performance, reporting results and strategies to the management team. Additional Roles & Responsibilities ISO Core Team Member • Assist various departments with ISO compliance, documentation, and procedural requirements. • Review and provide feedback on ISO documents to ensure quality and consistency. • • • Help resolve elevated non-conformities and collaborate with Complaint Handling personnel. Support both internal and external ISO audits. Coordinate with corporate branches serving Non-PEZA or VAT-registered clients. Document Data Control Assistant (DDCA) • Manage the sales department’s control, distribution, and safekeeping of confidential company documents and records. • Maintain an up-to-date Master List of controlled documents, ensuring availability and access as needed. • Oversee the transition and archiving of documents for proper recordkeeping and compliance. Core Competencies • Team Leadership & Supervision • Customer & Supplier Relations • Strategic Sales Planning • Purchase Order & Quotation Handling • ISO Standards & Documentation • Internal Auditing & Compliance • Document Control & Confidentiality • Multi-Department Coordination Educational Background De La Salle Lipa Bachelor of Science in Business Administration major in Marketing Management Year Graduated: 2012 Technical & Language Skills • Fluent in English and Filipino • Familiar with Slack, Outlook, and Trello for communication and task monitoring • Experienced in Microsoft Teams, Zoom, and other online meeting platforms • Proficient in Microsoft Excel with advanced formulas and graphical reporting • Knowledgeable in project planning tools including Gantt charts Character Reference Erwin Esguerra Vice President and Top Management Kamogawa Laguna Phils., Inc. Contact: -