Jane Paulen Medina

Versatile and results-driven professional with over 8 years of experience in Recruitment, Training, Collections, Billing, and Customer Service, complemented by hands-on expertise as an E-commerce Virtual Assistant. Demonstrates a strong ability to manage customer interactions across multiple platforms, process online orders, coordinate with logistics. Known for taking full ownership of tasks, delivering high-quality results with minimal supervision, and thriving in fast-paced, high-volume environments. Excellent in communication, problem-solving, and building strong customer relationships. Highly committed to continuous learning and professional growth, with a proactive approach to acquiring new skills. Dedicated to maintaining accuracy, improving processes, and delivering exceptional service at every stage of the customer journey.