JANE MARIELLE NOGOY
EDUCATION
Holy Angel University
B.S.Ed. Mathematics, Undergraduate-
● Dean’s Lister for 6 semesters
● 3rd year rep for Education Mathematics Club for A.Y ’14-‘15
Mauaque Resettlement High School-
WORK EXPERIENCE
OBJECTIVE
Seek to work in an environment that
will challenge me further; while
allowing me to contribute to the
continued growth and success of the
organization.
Look forward to working with a
company that promotes quality
products and services; and provides
me with the opportunity to meet and
exceed assigned goals.
DNATA TRAVEL INC. [Nov 2015 – Present]
●
Contract Loading Associate (Loader), Nov 2015 – Oct 2016
o Capturing and confirming data about room types, rate
plans, rates, inventory, booking policies, property
amenities, onsite services, and contact information –
this involves coordinating with department heads to
gather information as well as answering a checklist to
ensure requisite data-gathering.
o Understanding different hotel/property types and their
services and amenities.
o Making effective decisions within his/her authority
supporting superiors, escalate as necessary,
investigates and takes action to meet business needs.
o Coordinating and discussing with the Team Leader and
Purchasing Manager any discrepancies on the contract
to avoid misinterpretations as well as errors or
limitations that prevent the loading of the contracts
and follow through to resolution.
o Working efficiently towards daily/weekly targets;
complete all work to quality standards; focus on
continuous improvement.
●
Contract Loading Analyst (Approver), Oct 2016 – May 2017
o Reviewing the rates and data loaded in the system and
correct if necessary.
o Discussing any discrepancies on the hotel contracts
with the relevant Product Manager to avoid
misinterpretations.
o Liaising with Direct Team Leaders and Product
Manager regarding any system errors/limitations that
prevent the loading of contracts and follow through to
resolution.
o Testing contracts to ensure accuracy of data entered.
CONTACT
PHONE:
-
ADDRESS:
Blk 6 Lot 15 Fiesta Communities
Dapdap, Brgy. Dapdap
Mabalacat City, Pampanga
EMAIL:--
HOBBIES
Reading
Listening to Music
Dancing
Watching movies and series
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o
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Ensuring all required document/s is/are received and
filed accordingly.
Updating room inventories – stop sales, room
allocations and top ups.
Ensuring that approved transactions are live and
visible on the system.
Supervisor/Team Leader, May 2017 - Present
o Providing and regularly conducting briefings to update
the team on necessary operational changes and latest
communication.
o Conducting Performance Matters (PM) Reviews for the
Team, ensuring that Objectives and Development
plans are clearly defined.
o Answering and resolving escalations from the team
handled.
o Tracking and providing a frequent feedback to the staff
in accordance to their performance status.
o Ensuring that KPI of the team is always met.
o Validating KPI and performance dashboard and dispute
when necessary if it’s not aligned to the performance
of the team.
o Driving daily performance of the team.
o 3Attending and co-chair the weekly or the fortnightly
catch up with the Purchasing/Loading Managers of the
assigned region.
o Ensuring adequate task are assigned to members of
the team fairly.
o Review/update WI & ref guides to be followed via
Approved process.
o Updating work instructions and SOP’s whenever
necessary
SKILLS/COMPETENCIES
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Strong eye for detail and the ability to work at speed, whilst
maintaining full accuracy.
Initiative and commitment to achieved
Excellent written and communication skills
Experience of building relationships with internal colleagues
and external suppliers
Good team player able to work alongside colleagues and
share workload
Organizing for results
Leadership
Adaptability and innovation
Business Awareness