Lapitan , Jane Marie M.
Phase II Blk. 92 Lot 25
Golden City Subd. Sta. Rosa City Laguna--Objective:
To be positioned in a competitive business firm where my qualifications are suited and
my skills are properly utilized and maximized to improved career growth and contribute progress
in the company.
Work Experience:
CUSTOMER SERVICE ADVOCATE
Optum Global Solutions - UHC
12th fl. Vector 3
Northgate Cyberzone
Muntinlupa City
1781 National Capital Region (Manila)
Philippines
Nov 2018 - Present
SENIOR CUSTOMER SERVICE
Iqor Sta. Rosa
SM City Tagapo Sta. Rosa City Laguna
Oct 2018 - Oct 2019
CUSTOMER SERVICE ASSOCIATE II
Convergys Philippines Inc.
Block 44 North Bridgeway
Northgate Cyberzone
Muntinlupa City
1781 National Capital Region (Manila)
Philippines
May 2016 - Sept 2017
FREELANCE E-MAIL, CHAT AND PHONE SUPPORT
UPWORK and outside Upwork
DTDC Australia / Shopify
February 2020 - June 2020
Educational Background:
Tertiary
Bachelor of Seconday Education ( English )
St. Vincent College of Cabuyao
Mamatid, Cabuyao Laguna
SY 2015 – 2016
Undergraduate
Diploma in Computer Programming
Colegio de San Juan de Letran – Calamba
Bucal , Calamba Laguna
SY-
Undergraduate
Skills:
● Computer literate (Microsoft Office)
● Knowledgeable in Administrative work.
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Personal Data:
Age
Sex
Birthday
Birthplace
Height
Religion
Civil Status
Citizenship
Spouse
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28 years old
Female
February 2, 1991
Taguig, Metro Manila
5’3’’
Roman Catholic
Married
Filipino
David Lance C. Lapitan
Character References:
Reigne Castillo
Team Leader
Convergys Philippines Inc.
-
Diana Paglilauan
Operations Manager
Convergys Philippines Inc.
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I HEREBY certify that the above information is true and correct to the best of my
knowledge and belief.
__________________________
Jane Marie M. Lapitan
SSS NO:-
TIN NO:-
