Jane Magno

My most recent job was a freelancer we did lead generation, email marketing and Cold calling. It required skills such as high attention to detail, quick learning, and multitasking, to name a few. I also have a background in payment processing, order fulfillment, new customer onboarding, appointment scheduling, outbound courtesy calls, and escalation calls.

In my previous role as a Customer Service Representative at Sitel , I consistently received positive feedback from customers for my ability to empathize with their concerns and provide effective solutions. I am proud of my track record of maintaining high customer satisfaction ratings and exceeding performance targets.