JANE JEBICHII TARUS
Director and Founder of Echem Holdings Limited. The company was formed and registered in May 2019 with the aim of giving solutions in the construction sector especially in; Painting, waterproofing, kitchen marble and Interior design sector.
I was recently subcontracted to handle Moi Teaching and Referral Hospital; main solution was; Waterproofing solution (APP) for the flat roof which was over 800 square meters. Emwati Generals was the main contractor. We have also handled residential; underground tanks and swimming pools, among others.
Currently we are in the process of building our database and hopefully one day we will qualify to apply for membership at KEPSA.
Since joining Crown Classics Limited (Ramco Group of Companies) more than two and a half year ago until July, 2019, Jane has been the Manager in charge of – Marketing and Operations.
Operations Responsibilities: Maintain a high level of customer satisfaction and engagement through the delivery of a superior customer experience. Provide customers with basic and accurate business and product information, in-person and via phone/email. Take ownership of customers issues, and action resolutions. Maintain already developed service procedures, policies and standards. Keep ahead of industry developments and apply best practices. Maintain an orderly and consistent workflow. Motivate and manage team members and resolve issues which may occur on the job. Oversee staff scheduling responsibilities. Plan and complete daily delivery routes. Business development: seek out and on-board new customers, and develop and maintain customer relationships, developing action plan and timelines for the team in charge, identify gaps and look for a solution.
Skills: Proficient with computers, including Microsoft Office, the internet, and basic payment systems. Establish procedures to manage cleanliness, tidiness and hygiene standards.
Experiences: In providing customer service support. Experience leading a team as well as leading work streams and/or initiatives. Strong customer-facing and communication skills. Ability to recognize opportunities and formulate business deals. Excellent organisational and team management skills. Being resourceful, innovative.
Marketing Responsibilities: Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees;
Communications duties; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying trends; determining system improvements; implementing change.
Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions. Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analysing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans. Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development. Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.
Provides information by collecting, analysing, and summarizing data and trends.
Protects organization's value by keeping information confidential.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Accomplishes marketing and organization mission by completing related results as needed.
Apex Porter Novelli- Jane Tarus was the Strategy Development Executive at Apex Porter Novelli. She works closely with the APN’s management team to understand the needs of the client and develop proposals that demonstrate APN’s ability to deliver. Working as part of the APN Business Development team, Jane has played an active role in developing successful client proposals for Philips, European Union, Unilever, Wasreb, Athi Water Service Board, Vivo Energy and Kenya Association of Pharmaceutical Industry. She is the key contact person for APN at the proposal, pitch and credential presentation forums.
She also manages the contact list and information on current clients and in partnership with management, the contacts of connectors between APN clients.
Burhani Engineers Limited- Prior to joining APN, Tarus worked at Burhani Engineers Limited in the Marketing and Business Development department; she coordinated Marketing and customer service for clients like Kenya Pipeline Company, Vivo Energy (Kenya, Uganda), Total Kenya Limited (Kenya, Tanzania), US Embassy in Kenya, Kengen, Kenya Power Company and Indeni Petroleum Refinery Limited (Zambia).
Jane holds a Bachelor’s Degree in International Relations and a minor in Marketing/Strategy from United States International University (USIU). She is also a member of PRSK, Past member of Rotaract club of Milimani, Ushers at Mamlaka Hill Chapel
Current Member of Rotary Club of Muthaiga since June 2018.
Education:
United States International University- Africa Nairobi -
Bachelor of Arts in International Relations- Minor in Marketing
Kapkenda Girls High School- Eldoret Kenya -
Kenya Certificate of Secondary Education System 8-4-4 (KCSE)
Employment Record:
Founder and Director
Echem Holdings Limited July 2019 – To date
Overseeing general operations in the sales, admin and technical team. Our target clients are; Contractors, developers, architects, consultants, project managers and ready mix clients. We have a team of 10 well trained technical team called applicators who handle application jobs in a scenario we get supply and application job.
Marketing and Operations – Manager
Crown Classics Limited (Ramco Group) March 2015– July 2019
Summary Experiences for both Operations and Marketing: In providing customer service support. Experience leading a team as well as leading work streams and/or initiatives. Strong customer-facing and communication skills. Ability to recognize opportunities and formulate business deals. Excellent organisational and team management skills. Being resourceful, innovative. Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying trends; determining system improvements; implementing change.
Strategy Development executive
Apex Porter Novelli August 2013– March 2015
She has been involved in the development of Successful proposals for clients like European Union, Philips and Launch of Shell Fuel saves. She is part of Business Development team that tracks and implements intelligence system for potential business (Request for proposal, Expression of interest and credentials presentations). She is the key contact person between the clients and the company through Client satisfaction surveys for existing clients, pitching and credential presentations. She Works in partnership with the Business Development Manager and the Account Management team to resolve any client challenges. She manages the contact list and information of the current clients and in partnership with management, the contacts of the company’s connectors.
Business Development Assistant
Burhani Engineers Limited Feb 2011- August 2013
Among her key roles as a business Development assistant Jane Managed, maintained and verified the accuracy of the local and International clients’ database through research of public records, third party information sources and direct contact with clients. She also trained clients on fisher valve, Rosemount, flow meters, Automatic Transfer switch (ATS), assembled data sheet, asked through inquiries, handled quotations and managed client feedback and finally she educated clients about different applications of few instruments in their industry through presentation.
MediaMax Network
Advertising Assistant October 2010-February 2011
Jane handled successful projects which included developing business plans and executive projects that support short and long term marketing strategy, some of the clients she managed to bring on board include; Kiriri women university, Cornerstone Training Institute, Harmony Psychological Counselling & Mental health consultation, Personal Care institute among others. She was also active in analyzing reports, market, consumer competitor information, new products launches, developing pricing, Ensured effective Marketing communications through Agencies, Direct sales.
Languages
English, Swahili,
Interests & activities
Past Finance director rotaract club of milimani, member of International Relations forum USIU, Mentor Excel primary/Secondary school- Kangemi, Ushers at Mamlaka Hill Chapel, Current Member of Rotary club of Muthaiga. Support group member of your stories with Chichi
references
Harrison Makau
Proposal Sales Engineer
Burhani Engineers Limited
Linet Kendi
Retail & Marketing Manager
Crown Paints Kenya (PLC)
Keith Obure
Senior Account Manager
Apex Porter Novelli
