Jane Apple Arellano

Experienced healthcare operations specialist with over 12 years in the UAE health insurance sector, specializing in claims management, outpatient pre-approvals, technical support, and customer service quality auditing. Proven ability to lead contact center audits, resolve escalations, and drive continuous performance improvement.

Skilled in helpline operations, service analytics, complaints resolution, and cross-departmental collaboration. Bachelor’s degree holder with immediate availability for remote work under UAE spouse visa sponsorship.