Jane Agujiwu

I AGUJIWU JANE IJEOMA EXECUTIVE/ADMIN VIRTUAL ASSISTANT Lagos, Nigeria •-• - PROFESSIONAL SUMMARY Resourceful and innovative administrative professional with a proven track record of commitment and dedication to achieving organizational goals. Adept at managing multiple tasks efficiently while maintaining a high standard of accuracy. Passionate about continuous learning and utilizing knowledge to contribute to the success of any organization. CORE COMPETENCIES ● Technical Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, CRM ● Administrative skills: Calendar management, email management, travel arrangements, expense ● ● systems, project management tools reports, data entry, document preparation Communication: Excellent written and verbal communication, customer service, interpersonal skills Organizational skills: Time management, prioritization, attention to detail, problem-solving PROFESSIONAL EXPERIENCE PARKWAY MICRO FIANCE BANK, MARINA Relationship Manager LAGOS, NIGERIA- ● Processed over 150 loan applications monthly, ensuring all documentation met compliance ● Issued loan facilities totaling ₦20 million to customers within qdspecified limits, contributing to a ● ● ● standards, resulting in a 30% reduction in processing time. 15% increase in portfolio growth over the past year. Evaluated the creditworthiness of clients, achieving a 98% accuracy rate in loan approvals, which minimized default rates to below 2%. Updated and maintained account records for over 500 clients, conducting regular reviews of loan files that improved data integrity by 25%. Ensured prompt delivery and repayment of loans, achieving an impressive 95% on-time repayment rate, enhancing customer satisfaction and loyalty. E&M BUSINESS SOLUTION SURULERE, LAGOS Assistant Bookkeeper - ● Maintained accurate records of over 200 financial transactions monthly, ensuring compliance with ● Updated and managed client general ledgers for 50+ clients, improving the accuracy of financial ● ● ● accounting standards and reducing discrepancies by 20%. reporting and enhancing client trust. Conducted monthly reconciliation of entries into the accounting system, achieving a 95% reconciliation accuracy rate, which streamlined the financial close process. Recorded debits and credits with a 100% accuracy rate, ensuring that all financial data was correctly captured and reflected in the books. Performed client account reconciliations, identifying and correcting discrepancies that resulted in a 30% reduction in outstanding issues and improved overall client satisfaction. TAIWO SUPERMARKET Cash Teller Manager/Assistant Superversor LAGOS, NIGERIA 2015 - 2019 ● Maintained compliance with quality standards and protocols, which led to a 15% decrease in ● By solving cashier/teller-related issues effectively, we increased recurring business by 25% and ● ● ● ● transaction mistakes and a notable improvement in customer satisfaction. preserved the company's good name while cultivating client loyalty. Trained a group of ten cashiers and implemented change management procedures, which resulted in a 20% increase in operational efficiency. Reviewed and addressed inconsistencies between cash drawers and accounting data, attaining a 99% accuracy rate in the handling and reconciliation of cash. Accurately and promptly processed 150 POS transactions each day on average, including cash, checks, and credit purchases and refunds. Helped consumers with purchases, finding items, and signing up for reward programs; this increased loyalty program sign-ups by 30% and increased overall sales statistics. ACADEMIC QUALIFICATION ● Yaba College of Technology Lagos, Nigeria ● Delta State Polytechnic Ozoro Ozoro, Nigeria HND Banking and Finance 2018 OND Banking and Finance 2015