Jandro Alec Denia

JANDRO ALEC DENIA GENERAL ADMIN SUPPORT CONTACT- PROFILE Capable and knowledgeable in Administrative Support, Lead Research, and Customer Service & Sales Support with years of experience working. Consistently recognized for proven capability in admin tasks, marketing, and performing customer-oriented tasks. Davao City, Philippines WORK EXPERIENCE SKILLS Customer Service Sales SEO & WordPress Data Entry & Lead Tracking Research & Cold Outreach (LinkedIn, Email, Facebook) Admin Tasks GHL & Lead Generation Specialist Lifeignitedwithkarlin - Manage and optimize Go High Level workflows, pipelines, and automations for lead capture and conversion. Create and monitor automated SMS and email campaigns to increase engagement. Research and identify ideal leads on LinkedIn, Facebook, and online directories. Build and maintain funnels, landing pages, and calendars to streamline client booking. Qualify leads through cold outreach, follow-ups, and appointment setting. Organize and update lead data within CRM systems for clear tracking. Develop lead generation strategies aligned with each client's goals. Support sales teams by handing off warm leads for closing. I also do the messaging of leads and sending invites to the Mastermind. Lead Generation Specialist Email Management Funnel Building & Automation Email & SMS Marketing Smart Business Mastermind Importing leads to FlowChat Managing leads in FlowChat in the proper column and row Managing the tagging of the leads The social media accounts I used for searching are Facebook and Instagram. Utilizing Hashtags in researching for leads. I also do the messaging of leads and sending invites to the Mastermind. EDUCATION Admin Support Software Development Turndog.co AMA Computer Learning Center- A set of computer science activities dedicated to the process of creating, designing, deploying and supporting software - - Scheduling social media content (Facebook, Instagram, etc.) Designing digital collateral (images for social media, creative branding, etc.) Utilizing Canva and Adobe Photoshop to create digital collateral. Handling emails and doing Inbox 0. Handles client websites and updates them through WordPress. We use Clickup for task management and Slack for communication. Research podcasters and authors for potential collaboration. Send emails to the potential collaborators. I also go to Podbooker to look for leads. Virtual Sourcer ADN Healthcare - Sources nurses around the USA with/without specialization to hospitals that have vacancies I look for leads in Indeed and CareerBuilder. Manages the leads through Salesforce. JANDRO ALEC DENIA GENERAL ADMIN SUPPORT CONTACT- WORK EXPERIENCE Content Writer Assistant 2018 BFI LMTD INC. Davao City, Philippines Create content and landing pages using Leokwah (company-made software). Product Support Specialist EXPERTISE Expert in Customer Service: With four years of experience as a Customer Service Representative, I've developed a deep understanding of customer needs and preferences. I excel in resolving issues promptly and ensuring customer satisfaction. Proficient in Sales: I possess strong sales skills honed through direct interaction with customers. I'm adept at identifying sales opportunities, upselling products or services, and closing deals effectively. Adept in SEO and WordPress: I have hands-on experience in SEO (Search Engine Optimization) strategies and implementation, as well as proficiency in WordPress website management. I understand how to optimize content for search engines and enhance website performance. Tech-Savvy: With a passion for technology, I am comfortable navigating various software and digital tools. I'm quick to adapt to new technologies and platforms, allowing me to streamline processes and stay ahead of industry trends. Fast Learner: I have a proven track record of quickly mastering new skills and concepts. Whether it's learning a new software application or staying updated on industry best practices, I approach each challenge with enthusiasm and determination. Mr. Outsource - To assist clients through Phone, Email, and chat with their concerns. Assisting clients with their data information through CRM (Salesforce). Do add, update, and manage data in CRM (Salesforce). Customer Service & Sales Rep IBEX Global Solutions Taking inbound and outbound calls Assists with billing concerns, sales, and technical support Offer add-ons, upgrades, and new services to customers. Do extra mile with customer concerns. -