Jan Michael Cariquitan

Jan Michael Cariquitan E X E C U T I V E V I R T U A L A S S I S TA N T Profile Details Dynamic Executive Virtual Assistant with 5 years of experience dedicated to helping business owners and organizations reach their full potential. Skilled in Administrative Organization, Property Management, AirBnB, Cold calling, Email Management and Customer Service. Highly organized, and skilled in written and verbal communication. Able to effectively self-manage during independent projects, as well as collaborate as part of a productive team. Virginia, USA +1 -- Skills Administrative Support Employment History Security Professional, Allied Universal-Equinix, USA JUNE 2019 — 2022 • • • • • Patrolled to security routes and conducted check point inspections. Verify and sign in guest to start their work visit. Typed security reports involving property misconducts and property damage. CCTV patrolled throughout the property every hour. Gathered information from witnesses that were involved in incidents. Real Estate Assistant, RE and AirBnB Companies, USA J U N E 2 0 1 5 — M AY 2 0 1 9 • Maintained property listings and handled all client correspondence from booking to check-out. • Managed systems and databases for sellers, buyers, and administration. • Contracted and supervised repairs and maintenance work. • Developed and implemented strong marketing strategies for each property. • Cold Calling and Appointment Setting. BPO Agent - Office-Based, VXI Global, Sitel, NCO, Quezon City DECEMBER 2007 — JUNE 2015 • Performed account level research and educate customers on products and services that may benefit them. • Resolved customer complaints and concern with strong verbal and negotiation skills. • Provided accurate and appropriate information in response to customer inquiries. • Addressed customer service inquiries in a timely and accurate fashion. Education Park View High School, Sterling 2007 Systems/ CRMs: • • • • • Sirvoy CINC, LionDesk Follow Up Boss, Ylopo, Canva, Docusign, Realvolve Trello, Dropbox, Slack Real Estate Assistant Enterprise B2B B2C Client relationships Appointment Setting Cold Calling Languages English Filipino