Jan Ervin G. Cubillas

Jan Ervin G. Cubillas B9 L40 La Aldea Buena Mactan Timpolok, Babag 1 Lapu – Lapu City, Cebu Skype Id : cubillasjan Email id:- Objective: Seek to work as “Virtual Assistant” in your organization where I can utilize my expertise in the growth of the organization and adding its value in the market. Personal Information’s Date of Birth:November 13, 1991 Place of Birth:Buenavista, Butuan City Religion:Roman Catholic Civil Status:Single Height:5’9’’ Weight: 70 KG Gender:Male Language spoken: Native and English Parents:Judith G. Cubillas Dexter T. Cubillas EDUCATIONAL ATTAINMENT KALAYAAN ELEMETARY SCHOOL1998 – 2003 Muntinlupa City, Manila ST. AGUSTINE INT’L SCHOOL 2004 – 2005 Kagudoy Basak, Lapu – Lapu City, Cebu ST. ALPHONSUS CATHOLIC SCHOOL2006 - 2008 Poblacion, Lapu – Lapu City, Cebu UNIVERSITY OF SAN CARLOS 2014 (3rd Year College) Talamban, Cebu City WORK EXPERIENCED QUALFON COMPANY 2014 - 2015 I.T Park, Lahug Cebu City Customer Service Representative/Technical Service Representative 8 months work experienced SYKES ASIA 2015 - 2017 F, Cabahug St. Mabolo, Cebu City Technical Service Representative 8 months work experienced SUMMARY SKILLS Proficiency in word processing, spreadsheet, and database PC applications Good Communication Skills Ability to effectively communicate with coworkers, customers and outside vendors. Ability to handle multiple tasks with a varying work load Handle correspondence and respond to inbound calls from customers Set up auto responders to manage incoming email in a profound manner Book customers’ appointments and make follow up calls Handle calendar management duties by coordinating executives’ schedules and appointments Answer support tickets to resolve customers’ problems and provide additional information