Jan Dale Tan Palanca

MR. JAN DALE T. PALANCA B14 L26 Guava St. Marilao Green Subdivision Brgy. Loma de Gato, Marilao, Bulacan-/--============================================= CAREER OBJECTIVES: To be a part of your working force; to share and enhance my talent; to gain further knowledge, and more experience about this industry where I believe that I could make a massive contribution with my expertise in sales and customer service. EDUCATIONAL ATTAINMENT: College: School: Course: Western Mindanao State University Zamboanga City AB Psychology SY. 2008 - 2012 Secondary: Zamboanga City High School Zamboanga City S.Y. 2004 - 2008 Elementary: Guiwan Elementary School Brgy. Guiwan, Zamboanga City S.Y. 2002 - 2004 SKILLS : - Good English Communication Skills - Active Listening - Computer Savvy - Multitasking - Experienced Customer Service - Leadership - Time Management - Critical Thinking JOB EXPERIENCES: November 2012 - September 2013 May 2014 - August 2017 September 2017 - January 2020 February - July 2020 Sales Representative Startek Philippines Retention/Sales Representative/ Retention Team Leader Alorica Cubao Retention/Sales Representative Concentrix Cubao ESL Teacher Bibo Global Opportunity SPECIAL SKILLS: a. Typing (60 - 80 wpm), Chat & Email b. Playing an instrument (Guitar, Bass, Harmonica, Flute & Drums) c. Writing (Lyrics, Poems & Fiction) d. Art (Painting & Sketching) e. Mixed Martial Arts (Boxing & Jiu-jitsu ACHIEVEMENTS: 2007 - 2008 With Honors Zamboanga City High School (Main) - Deans Lister Western Mindanao State University 2012 - 2013 Top Agent in Sales 2013 Best Agent of the Year Startek Philippines - Several Awards for Top Agent of the Month Alorica Cubao 2016 - 2017 Supervisor (Retention Team) Alorica - Numerous Awards for Top Retention Agent Concentrix Cubao PERSONAL DATA: Nickname: Dale Civil Status: Single Sex: Male Height: 5’7” Age: 27 yrs. Old Weight: 60 kgs. Birthday: August 21, 1992 Religion: Christian Birth Place: Zamboanga City, Zamboanga Del Sur, Philippines Language Spoken: Filipino, English & Spanish Citizenship: Filipino Father’s Name: Mr. Mathew C. Palanca Occupation: Businessman Mother’s Name: Mrs. Armela T. Palanca Occupation: Teacher CHARACTER REFERENCES: Vincent Jeck Belen Tech Associate at TBS Networks - Mattel Ann Palanca Senior Team Leader at Telus - I hereby certify that the above information are true and correct to the best of my knowledge and belief. JAN DALE T PALANCA Applicant