Jan Cleo Llanto
VIRTUAL ASSISTANT
SAFETY OFFICER 2
SCHOOLS ATTENDED
MSU- ILIGAN INSTITUTE OF
TECHNOLOGY
EXECUTIVE SUMMARY
A meticulous professional with
well-versed in providing quality
administrative and customer
service support through effectively
handling remote office procedures
and calls. Effectively able to meet
set deadlines and process
information through well-honed
research skills.
Mechanical Engineering | June 2009 - 2011
ILIGAN MEDICAL CENTER COLLEGE
Medical Technology | June 2013 - 2016
Medical technologists conduct laboratory tests,
analyze results, maintain equipment, ensure quality
control, communicate findings to healthcare
professionals, and stay updated with advances in the
field.
WORK EXPERIENCED
SKILLS AND EXPERTISE
E-mail handling and Email inbox
optimization
Calendar & Meeting Scheduling
Research, Data Collection and Data
Entry
SMM (scheduling posts)
Website post management
Customer Support
Google Suite: Drive, Docs, Sheets,
Forms, Mail, Calendar, Slides
MS Office (Word, Excel, PowerPoint,
Outlook)
Other administrative support.
CONTACT ME AT:--
Address: Purok 4, Kisolon,
Sumilao, Bukidnon, 8701
SUPERVISOR AND OWNER SECRETARY
D & D Beach Resort January 2017- May 2017
Created restaurant procedures for manuals and
training.
Created restaurant procedures for manuals and
training.
Resolved guest concerns and complaints in order to
maintain a positive atmosphere.
Responsible in supporting the quarterly statement of
profit and loss.
Maintained contact with kitchen staff, management,
serving staff and customers' concerns were
addressed.
Oversee inventory control, ordering, food sanitation
and quality control of food products.
Effectively lead and motivate employees through the
implementation of in-house training and incentive
plans, resulting in increased productivity levels and
employee satisfaction.
WORK EXPERIENCED
CASHIER
Manok Pinoy January 2019- October 2019
Ringing up purchases accurately using a cash
register or point-of-sale (POS) system.
Accepting payments in cash, credit cards, or digital
wallets.
Providing accurate change and receipts to
customers.
Greeting customers in a friendly and professional
manner.
Answering questions about products, services, or
store policies.
Resolving customer complaints or directing them to
a manager if necessary.
Keeping track of all transactions throughout the shift.
Ensuring that the cash drawer is balanced at the
end of the shift.
Processing returns and exchanges according to
store policies.
Ensuring returned merchandise is properly tagged
and restocked.
EXECUTIVE ASSISTANT
Security Department Sept 2022- Present
Email Handling
Email Correspondence
Calendar Management
Budget Management
Liquidation of Expenses
Bank Account Handling
Scheduling
Travel Planning
Handling of Reports
INVENTORY CUSTODIAN
Manok Pinoy January 2019- October 2019
Maintaining accurate records of inventory levels,
including stock quantities, locations, and
movements.
Conducting regular audits and cycle counts to
ensure inventory accuracy.
Reconciling physical inventory with records and
investigating discrepancies.
Monitoring inventory levels and placing orders to
replenish stock as needed.
Receiving incoming shipments, verifying contents
against purchase orders, and inspecting for
damages or discrepancies.
Updating inventory records upon receipt of new
stock.
Ensuring proper storage of inventory items to
prevent damage or deterioration.
Organizing inventory in a way that facilitates efficient
picking, packing, and shipping processes.
Rotating stock and managing expiration dates for
perishable items.
Issuing inventory items based on requisitions or work
orders.
Recording issuance of inventory and maintaining
documentation of transactions.
Ensuring accurate distribution of inventory to
designated departments or locations.
VIRTUAL ASSISTANT CERTIFIED TRAINING
SOCIAL MEDIA MANAGEMENT:
Developed proficiency in social media management strategies,
including content creation, scheduling, engagement, and analytics
assessment.
GRAPHIC AND VIDEO CREATION USING CANVA:
Acquired skills in graphic and video design using Canva, including
creating visually appealing content for various platforms and purposes.
DATA ENTRY:
Demonstrated expertise in accurate and efficient data entry techniques,
ensuring the integrity and organization of information.
PROJECT MANAGEMENT:
Learned project management principles and techniques, including task
organization, timeline management, and coordination with team
members.
CALENDAR MANAGEMENT:
Mastered calendar management practices, including scheduling
appointments, coordinating meetings, and organizing events to
optimize time efficiency.
TRAININGS
RISK ASSESSMENT AND MANAGEMENT:
Identifying workplace hazards and assessing risks associated with
them.
Developing and implementing risk control measures to mitigate or
eliminate hazards.
Regularly reviewing and updating risk assessments as necessary.
SAFETY POLICIES AND PROCEDURES:
Developing and implementing safety policies, procedures, and
guidelines based on regulatory requirements and industry best
practices.
Communicating safety policies to employees and ensuring
compliance throughout the organization.
Conducting safety training programs for employees to raise
awareness and promote safe practices.
INCIDENT INVESTIGATION AND REPORTING:
Investigating accidents, incidents, near misses, or injuries that occur
in the workplace.
Identifying root causes and contributing factors of incidents to
prevent recurrence.
Reporting incidents to relevant authorities as required by law and
maintaining accurate records.
SAFETY INSPECTIONS AND AUDITS:
Conducting regular inspections and audits of the workplace to
identify unsafe conditions or practices.
Documenting findings and recommending corrective actions to
address identified deficiencies.
Monitoring the implementation of corrective actions to ensure
effectiveness.
EMERGENCY PREPAREDNESS:
Developing emergency response plans and procedures for various
scenarios (e.g., fire, medical emergencies, natural disasters).
Conducting drills and exercises to test the effectiveness of
emergency plans and train employees on emergency procedures.
Ensuring that emergency equipment (e.g., fire extinguishers, first aid
kits) is maintained and readily accessible.
SAFETY COMMUNICATION AND PROMOTION:
Promoting a culture of safety throughout the organization by
fostering awareness, engagement, and accountability.
Facilitating safety meetings, committees, or forums to discuss safety
issues, initiatives, and improvement opportunities.
Encouraging employees to report safety concerns or suggestions for
improvement.
COMPLIANCE AND REGULATORY REQUIREMENTS:
Monitoring compliance with local, state/provincial, and federal
occupational health and safety regulations.
Keeping abreast of regulatory changes and industry standards to
ensure the organization remains compliant.
Serving as a liaison with regulatory agencies during inspections or
investigations.
TRAINING AND DEVELOPMENT:
Providing ongoing training and development opportunities for
employees on safety-related topics.
Certifying and/or recertifying employees for specific safety-related
tasks or operations (e.g., forklift operation, confined space entry).
DOCUMENTATION AND RECORDKEEPING:
Maintaining accurate records related to safety activities, inspections,
training, incidents, and compliance.
Preparing reports and presenting safety performance metrics to
management and stakeholders.
