Jamylle Gaspar

E-mail:-Portfolio: Jamylle Gaspar JAMYLLE GASPAR EXECUTIVE SUMMARY Dynamic and motivated professional with a reliable record of generating and building relationships, managing projects from concept to completion. Skilled in creating original text and video content, demonstrating exceptional communication expertise, and making critical decisions during challenges. An adaptable, creative employee with good knowledge in technology, marketing, and business software, able to develop opportunities that further establish organizational goals. PROFESSIONAL SKILLS AND INTERESTS • • • • Managing Client Relationships Customer Experience Management Administrative Support and Scheduling Reporting, Marketing, and Business Support • • • Sales Growth Web design and Content Production Data Analysis and Performance Reporting • Customer Analytics Management EDUCATION Bachelor in Computer Science. Cruzeiro do Sul University (Juiz de Fora, Brazil) • Graduation expected December 2022 PROFESSIONAL SKILLS DEMONSTRATED Virtual Administrative Assistant (Independent contractor) 2017 – Present Responsible for providing administrative support while working remotely, including answering emails, content production, scheduling meetings, marketing, and social media support. • Managing Client Relationships: Successfully owned the digital presence of organizations on various social media and other digital platforms, increasing engagement and community count. E.g. increased community size of a food store on Twitter by 400% in 4 months. Wrote off-site SEO content such as press releases, guest blog posts, and informational articles. Also curated and segmented editorial content for diverse companies to increase engagement and channel growth. • Reporting, Marketing, and Business Support: Provided regular reports (~4/mo.) to multiples companies’ leaderships on key performance indicators (KPIs) related to communications, including presentations and other contributions to leadership meetings. Assisted clients in Real-Estate industry, Health, and Wellness, Information Technology, Education, Legal, and Construction with business plan, purchase, branding, advertising, remodeling, and marketing, increasing monthly sales from $8,000 to $25,000 in five months • Web design and Content Production: Lead multiple projects at the Headquarters, including the creation of websites, graphic design, advertising, e-mail marketing, multilingual content, SEO management and branding for inter-company communication. Enable CEOs to successfully manage a high volume of projects by reading and prioritizing all incoming communication. • Administrative Support and Scheduling: Analyzed all aspects of account/assets report to ensure conformance with companies’ policies and agreements with third-party information providers via Oracle Application, Zoho, Microsoft Dynamics CRM, and other CRM software. Lead on-call professional and personal support for CEOs. Facilitate rigorous meeting schedule by maintaining business owners’ calendars and researching and drafting briefings for them prior to C-level reunions. Organized regional and international trips, procuring all accommodation, logistics, and local personnel services. Social Media Manager (Independent contractor) 2017 – 2019 Responsible for planning, implementing, managing and monitoring company's Social Media strategy in order to increase brand awareness, improve Marketing efforts and increase sales. • Customer Analytics Management: Developed online marketing campaigns, effectively increasing followers by 1,400-10,000+ and driving brand awareness. Utilized social media analytics tools, such as Crimson Hexagon and Google Analytics, to track consumer engagement and draw conclusions about user data. • Managing Client Relationships: Managed the collection, editing, and transmission of client communications through various channels, including via email, social media, and through organizations' websites. Generated leads through e-mail marketing, SEO optimization, Google AdWords and Facebook ADS, connecting with prospects each week and maintaining a ~15% conversion rate. • Sales Growth: Increased followers on Facebook by 150% on average, resulting in $45,000 in increased sales via the Internet through a significant increase in brand awareness for an e-commerce store. AGROPESCA ESMERALDAS 2015 – 2017 A leading independent farming company with over 40 years of experience in providing a range of quality famous brands, including pet, pool, and spa maintenance products, irrigation, brewing, landscape, garden and items for 500+ customers and suppliers as rural, DIY renovators, landscapers, professional and home gardeners. Sales Associate Executed a primary responsibility of sell services and products, perpetually finding unique ways to engage and increase audience size and clients. Also managed customers on a local, regional and national level. • Customer Experience Management: Developed highly empathetic client relationships and earned reputation for exceeding service standard goals. • Data Analysis and Performance Reporting: Cultivated strategic insights to contribute to local and national sales efforts and to spread the best sales practices. Performed market surveys, competitor analyses, and summarized technical evaluations to prepare bi-annual reviews and other reports for the business owner using Microsoft Excel and Microsoft Power BI to improve data visualization. • Building and Leveraging Strategic Relationships: Performed ~120 face-to-face sales per week, operating in the field ~70% of the time to cross-promote new products, to educate the target market about emerging industry trends and best practices, and to monitor the placement and presentation of company items. OTHER RELEVANT INFORMATION Languages: Portuguese, English (C1), French (B1) Internet skills: Dropbox, Jira, Google Docs, Google Drive, Evernote, Asana, Trello, Expensify, CRMs (Zoho, Zendesk, Oracle, Hubspot, Salesforce, Freshdesk). Computer Skills: Microsoft Word, PowerPoint, Outlook, Access, Office 365, SharePoint and Excel (advancedpivot tables and macros), Microsoft Power BI, Tableau, Skype. Code Skills: HTML5 and CSS, JavaScript, Python, R, PHP, Wordpress, SQL, Squarespace, Joomla, Magento. Design: Adobe Creative Suite (Photoshop, Indesign, After Effects, Illustrator). Marketing Skills: Hubspot, Getresponse, ActiveCampaign, Sendlane, Google Analytics Certification, Google AdWords – Display Advertising Certification, Aweber, MailChimp, Constant Contact, SEOPressor, Yoast, Salesforce, Hootsuite, Ahrefs, BuzzSumo, Buffer, Zoom, Hotjar, SEMRush, Growthackers, Marketo, Oktopost, Postplanner, Monkeydata, Convertkit, Clickfunnels, DrumUp, MeetEdgar, Toggl.