Jamie Cooper

JAMIE COOPER Key West, FL- ♦- PROFESSIONAL SUMMARY Enthusiastic, Energetic, Hardworking, Artistically Proactive, and is an Ambitious Writer, with Military training. Experience in catering; service, hotel, and restaurant environments. Hospitality: Front and back of house all around. Clerical: Front desk and Administrative support. SKILLS Designs and prepares innovative and nutritious food Helps plan meal recipes and prep lists Strong communications skills Able to take direction and work in a team environment Organized and neat with great multi tasking skill Fast learner and quick around any environment Willing to always learn and train Able to plan, organize, and prioritize tasks Proficient in various stations Able to lead and delegate when necessary ​WORK HISTORY Front Desk Medical Assistant, 03/2019 to Present Tropical Wellness- Key West, FL ● ● ● ● ● ● Answers phones,sets appointments,checks and returns calls for voicemail Handles emails, faxes,copies Handles personal information by HIPPA Handles scheduling Cash handling and CC payments Cleans and tidies rooms for patients Bartender/Server, 11/2017 to Present Cowboy Bills- Key West, FL ● Opens and closes bar at appropriate hours of business ● Cash handling and CC payments ● Tends to guests requests in a timely manner ● Gives an ear and Excellent customer service ● Mixes beverages with exact measurements Cook​, 10/2016 to 05/2017 Streamsong Spa And Golf Resort​ – Bowling Green, FL ● Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries. ● Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines. ● Labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in appropriate storage room, walk-in refrigerator, freezer or cooler. ● Maintained smooth and timely operations in preparation and delivery of meals. ● Assisted coworkers as needed. Sous Chef​, 11/2015 to 06/2016 Nutrition Solutions​ – Tampa, Florida ● Acted as head chef when required to maintain continuity of service and quality. ● Plated in an attractive manner according to restaurant standards. ● Planned and directed food preparation in fast-paced environment. ● Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines. ● Stored food in designated containers and storage areas to increase shelf life and prevent spoilage. Line Cook​, 05/2015 to 11/2015 Westin Spa Resorts​ – Avon, Colorado ● Prepared for large parties and reservations, anticipating planning and staffing needs. ● Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines. ● Promoted items on beverage lists and restaurant specials. ● Described menu items, special offerings and appropriately identified wine pairings. ● Listened to, understood and clarified guest concerns and issues. Pastry Chef​, 11/2014 to 03/2015 Ritz Carlton​ – Avon, Colorado ● Managed all aspects of baking and pastry duties Popup orders/Events/Banquets. ● Responded to customer requests via telephone and email and effectively answered questions and inquiries. ● Obtained documents, clearances, certificates and approvals from local, state and federal agencies. Pastry Chef/ Cashier​, 08/2013 to 03/2014 Ocean Reef Club​ – Key Largo, Florida ● Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer. ● Personalized creations for holidays, weddings, graduations and personal events. ● Iced and airbrushed cakes and other pastries for customized orders. ● Determined quantity of product to prepare for next day operation by maintaining detailed production schedule. Hostess/Server, 07/2012 to 03/2013 Miller's Ale House Sports Bar - Miami, FL ● Seated guest accordingly to seat map ● Cleaned restaurant and bussed tables ● Open and closed restaurant ● Cash and credit card handling ● Served food and beverages ● Checked IDs as necessary for alcohol ● Prepped garnishes ● Ran food within ticket times ​EDUCATION SafeServ Completion of Food Service Training. Completed January 8th​: 2017 High School Diploma​: June 4, 2012 Lake Gibson Senior High School​ - Lakeland, FL. August 24, 2008-June 4, 2012 Certificate of Completion 92 Golf Food Operations Specialist, United States Army. Completed August 26​: 2012 ​ CERTIFICATIONS Certificates Possessed ServSafe Garrison and Field Kitchen Operations Food Protection and Sanitation CPR/AED Florida Food Handler Certification