Jamie Baker

Ms. Jamie Baker, SHRM-CP Riverview, Florida ·- ·- PROFESSIONAL SUMMARY Senior HR Professional with 14+ years of experience with a passion to lead, empower and develop others. Robust business expertise with a proven track record of implementing effective programs and processes. Strategic thinker with the ability to achieve results while building partnerships within all levels of an organization. Strong interpersonal skills with a proven ability to communicate, advise management and executive leadership, colleagues and employees to deliver effective and efficient results. PROFESSIONAL EXPERIENCE Sims Crane & Equipment · January 2024 – Present HUMAN RESOURCES MANAGER (40 Hours) · Supervise, develop, coach the HR team: Senior Benefits Specialist, HR Generalist and Recruiter · Manage the processing of all HR activities including recruiting, onboarding, benefits and leave administration, employee relations and performance management · Partner with Compliance and Safety on employment matters involving compliance of safety concerns with onboarding, DOT regulations, disciplinary actions, disputes, and investigations · Maintain the Company’s labor/employee relations including overseeing the compliance with Union labor agreements, resolving/processing grievances and assessing for adverse actions Citi · June 2022 – December 2023 VICE PRESIDENT, HUMAN RESOURCES GENERALIST LEAD (40 Hours) · 2023 Culture Changemaker and Tampa Women’s Steering Committee Co-Chair Personal & Professional Development · Delivered full cycle HR services to build capabilities that drive organizational performance for the IT division · Advised 6+ IT division leaders throughout the US and Europe on all HR areas of expertise · Partnered with managers to assess risk for the business and provide solutions for employee relations issues · Partnered with HR Advisors and Centers of Excellence to ensure delivery and implementation of HR solutions Jamie Baker (Self Employed) · July 2017 – June 2022 HUMAN RESOURCES CONSULTANT (40 Hours) · Identified, addressed, and resolved clients' HR issues and concerns based on their organizational needs · Conducted individualized training and feedback to organizations to increase their employee capabilities and relations · Performed individual assessments to identify strengths and weaknesses of management to positively impact profitability · Enhanced benefit and wellness programs for organizations based on their needs, work environment and work culture PSI Services · May 2021 – February 2022 HUMAN RESOURCES BUSINESS PARTNER (40 Hours) · Partnered with the Credentialing business unit as the HR leader to support 6 senior leaders and 400+ employees throughout the US, UK, Canada, and Sweden · Administered the day-to-day operations of the HR functions including talent management, employee relations, change management, performance management, compensation, on-boarding, and off-boarding · Implemented policies within the business that enabled the organization to select, develop and retain quality employees · Advisor for managers on dispute resolution, grievances, compliance, and other employment issues MVM · April 2016 – July 2017 SENIOR HUMAN RESOURCES GENERALIST (40 Hours) · Evaluated job positions for classification, status and salary requirements · Performed all benefits administration; claims resolution, verifying invoices and communicating benefit information · Conducted new employee orientation to ensure employees understood company policies and procedures · Maintained HRIS records in ADP and compiled reports from the database to summarize data and trends Dicks Sporting Goods · September 2015 – March 2016 HUMAN RESOURCES ADMINISTRATOR (25 Hours) · Successfully recruited and onboarded 70 employees: 5 full-time and 65 part-time employees · Oversaw the employee timesheets for payroll accuracy and code of conduct write ups · Administered other HR duties such as training, employee recognition and weekly reports · Maintained all employee data in HRIS, timekeeping and training systems Gap of Employment – Medical Leave · January 2015 – August 2015 Brookfield Residential · January 2014 – December 2014 HUMAN RESOURCES GENERALIST (40 Hours) · Launched and trained employees on Compass, the employee intranet, as the Regional Champion and HR Champion · Managed HR processes for recruiting, onboarding, benefits, payroll and commission for 95+ employees · Launched the HRIS system, WorkDay, including testing, training, data integrity and reporting · Validated company policy compliance for all federal, state and local regulations ADDITIONAL EXPERIENCE · Senior HR Administrator – Pragmatics Inc, (40 hours) August 2013 – January 2014 (Subject to lay off) · Senior HR Administrator – Centuria Corporation, (40 hours) November 2012 – July 2013 (Laid off) · HR Representative – Infused Solutions, (40 hours) March 2012 – November 2012 · Office Support Clerk – Department of Interior, Office of Inspector General, (25 hours) August 2011 – March 2012 · HR Assistant – ComTech Aero Astro, (20 hours) May 2011 – June 2011 · Administrative Assistant – Hughes Group Architects, (25 hours) April 2010 – March 2011 EDUCATION & CERTIFICATIONS University of Maryland University College, Bachelor of Science, Business Management, 2012 University of South Florida, Diversity, Equity, and Inclusion in the Workplace certificate, 2021 WorkHuman, WorkHuman Certified Professional, 2021 National Council for Behavioral Health, Mental Health First Aid Certification, 2019 HR Coaching Institute, HR Coach, 2016 Society of Human Resource Management, SHRM-CP, 2015