I have established good customer service skills for over the years that I have worked for US and Australian telco companies.
I have catered to both US and Australian customers for quite some time now. I can say that in my almost 10 years of working as a Customer Support Specialist I am able to manage customer inquiries in a very timely manner. I am confident in dealing with customers over the phone, thru email management, and through live chat.
I have experience in using CRM, Zendesk, Telegate, Zoom, Skype, Telegram, Google Drive and Google Docs , Microsoft applications