James Victor L Renong

JAMES VICTOR L. RENONG SKILLS JOB OBJECTIVE As a highly motivated individual with strong track record in delivering high quality customer service, I am seeking my next position as an Inside Sales Associate in a challenging and result driven company. CONTACT Exceptional communication and networking skills. Successful working in a team environment, as well as independently. The ability to work under pressure and multi-task. The ability to follow instructions and deliver quality results. WORK EXPERIENCE EXL Services Philippines Bright Health Insurance NOVEMBER 2018 - SEPTEMBER 2021 Creating prior authorizations. Unit 2309 Tower 2 Grass Residences, Quezon City jamesvictorrenong @gmail.com- EDUCATION University of San Agustin, Iloilo BS Computer Engineering- IQOR AT & T/ Direct TV (ISM) CUSTOMER SERVICE REPRESENTATIVE SEPTEMBER 2016- OCTOBER 2018 Handles AT & T TV , AT & T Internet and AT & T Direct TV SITEL PHILIPPINES CAPITAL ONE BANK FRAUD ACCOUNT SUPERVISOR JANUARY 2012- JULY 2016 Verify, identify bank accounts, balance transfers, deposits and credit card transactions. Process payments and waive fees. Coordinates with different banks and law enforcers. File Travel Notifications. Handles escalations. ALVEO LAND CORP. PROPERTY SPECIALIST MAY 2010- DECEMBER 2012 Show various properties to prospective buyers in order to showcase options and help them find the right property. I also negotiate and arrange real estate transactions. Market, sell and advertiser Real Estate Properties like house and lot, residential lots and condos.