James Ryan Gabriel

JAMES RYAN P. GABRIEL SOCIAL MEDIA MANAGER PERSONAL INFO October 2, 2000 - Purok 2, Barangay Maguiron, Guinobatan, Albay 4503 EXPERIENCE EXECUTIVE ASSISTANT INTERN LAND BANK OF THE PHILIPPINES - LIGAO BRANCH February 8 - June 2 2023 - Client Support: Provided valuable assistance to clients by addressing live:jamesryangabriel10 their inquiries and resolving complaints promptly. SUMMARY Account Management: Played a crucial role in the seamless onboarding of new clients by facilitating account openings and Dedicated office professional with a ensuring a smooth transition process. proven track record of utilizing MS Communication Management: Effectively managed communication Office and Google applications to within the branch, including writing and responding to emails, create impactful communications, ensuring efficient information flow among team members. polished presentations, and detailed Document Organization: Maintained meticulous organization of files spreadsheets. Known for maximizing by systematically categorizing and filing documents into designated customer satisfaction and surpassing folders for easy retrieval. business objectives through an File Routing: Efficiently directed documents to their respective organized approach and strong officers, ensuring timely and accurate distribution of information. multitasking abilities. Adept at Telephone Handling: Responsibly managed telephone calls from streamlining office processes to clients and co-branches, providing professional and courteous service enhance efficiency and contribute to at all times. overall team success. SOFT SKILLS Time Management Attention to Detail Excellent Written and Verbal Communication Self-Motivated Adaptable Problem Solving Interpersonal Skills HARD SKILLS EDUCATION- - Graduate Bicol University BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, MAJOR IN FINANCIAL MANAGEMENT MAGNA CUM LAUDE 2017 - 2019 Marcial O. Rañola Memorial School ACCOUNTANCY, BUSINESS AND MANAGEMENT WITH HIGH HONORS 2013 - 2017 Marcial O. Rañola Memorial School WITH HONORS Microsoft Office (Word, Excel) Computer Literacy Administrative Tasks Graphic Skills Social Media Management 1 CERTIFICATIONS SOCIAL MEDIA CERTIFIED HubSpot Academy Certification Code: af8ce8e5f9194a5daea202aaef2c2ef0 Issued October 2023 WORKING AS A VIRTUAL ASSISTANT Alison Certification Certification Code:- Issued December 2023 COURSES SOCIAL MEDIA UNITED | RACHEL PEDERSON COURSE 2023 EMAIL MANAGEMENT - FREELANCING 101 | ROMIE CARILLO 2023 VIRTUAL ASSISTANT TRAINING | ERIN BOOTH 2023 2