Professional Resume - James Perry
James Perry - |-| www.linkedin.com/in/thejamesperry | Summary
Customer-centric professional with 3+ years of experience driving user adoption, growth, and revenue within SaaS
environments. Expertise in translating complex technical concepts into actionable insights for enterprise clients.
Proven ability to build strong relationships, lead success planning, and advocate for customer needs within product
development. Eager to leverage a passion for AI-powered solutions to drive customer success at WEVO and expand
the company's footprint within the LATAM market.
Professional Experience and
Qualifications
Core Competencies
Customer Success Management: Onboarding & Training, Quarterly Business Reviews (QBRs), Success Planning,
Escalation Management, Account Health Monitoring
Relationship Management: Building Rapport, Active Listening, Communication (Written & Verbal), CrossFunctional Collaboration
Technical Acumen: SaaS Platforms, Data Analysis, User Experience (UX), AI Systems (Understanding &
Application)
Strategic Thinking: Value Realization, Use Case Identification, Product Insight, Growth Planning
Language Skills: Fluent English
Experience
Diaspora Roots Global,
Nairobi, Kenya /
Sheridan, WY | C-Suite
Executive Assistant |
06/2023 3 Present
Legacy Wealth Builders
| Digital Media Buyer |
2010 3 Present
Focus: Transformed executive
by implementing and optimizing
insights into actionable
AI-driven marketing campaigns.
Focus: Quantifiably grew client
operational solutions, aligning
Achieved demonstrable increase
retention and engagement for
with strategic goals and
in business performance metrics.
high value accounts
Focus: Drove significant client
engagement and revenue growth
enhancing business
development.
Africa Wealth Engine,
Nairobi, Kenya / Global
| Ecosystem Facilitator
& Strategic
Implementer | 06/2023
3 Present
Managed digital advertising
Orchestrated strategic
campaigns across multiple
partnerships and implemented
platforms for enterprise-level
innovative solutions to foster
clients.
ecosystem growth. Leveraged
Analyzed campaign
customer-centric approaches to
performance data to identify
areas for optimization and
align stakeholder needs with
organizational objectives.
improvement.
Education & Certifications
Education
Certifications
The University of Kansas | Bachelor's Candidate in
Co. Chief AI Officer Certification | 2024
Communication Studies |-
Certified Digital Marketing Professional (CDMP) |
2021
Contact Information
Primary Address: 30 N Gould Street, Sheridan, WY 82801
International Address: Vienna Court, State House Crescent Road, Nairobi, Kenya 46464
Phone: -
Email:-LinkedIn: www.linkedin.com/in/thejamesperry
