JAMES AGUILAR
Customer Service
Representative
-
-
Caloocan City, Philippines
Education
About Me
Our Lady of Fatima University
hospitality and customer service. Dedicated to engaging in training programs to
BSITM - TTO
2019 - 2023
STI College Novaliches
ITM (Tech-Voc)
2017 - 2019
Wardiere University
Bachelor of Design
2010 - 2014
Skills and Tools:
Sales support
Empathy
My goal is to adapt the work environment and apply my skills in creative
remain
informed
on
latest
services
Active Listener
Adapatability
Salesforce
Language
English
product
Everise, 1/2024 - 6/24
Customer Service Instacart
Maintaining a positive, empathetic, and professional attitude toward
customers at all times.
Communicating with customers through carious channels.
Acknowledging and resolving customer complaints.
Process orders, returns, and refunds through the Shopify dashboard.
Update product info on our Shopify site titles, prices, descriptions, and
images.
Keep an eye on orders and make sure everything is shipped out on time.
Cruise ship, adventure and explorations
March 23, 2019
Calendly
in
Work Experience
Google Sheets
Google workspace
Expertise
customer trust.
Seminars and Trainings
Slack
facilities.
record of achieving results while upholding ethical standards and forstering
Attention to detail
Product Knowledge
and
knowledge, service delivery, and understanding consumer trends. Proven track
Food Safety management system transition course
July 27, 2021
Achievements
Diploma in Multi-cultural Tourism Studies 2023
Diploma in American Hospitality Academy 2023
(AHA)
Earned dean’s list recognition 2022
Portfolio:
https://jamesaguilarportfolio.
my.canva.site/
