James Onyango Mboya

JAMES ONYANGO MBOYA PROFESSIONAL SUMMARY Highly organized and detail-oriented Virtual Assistant with strong experience in executive support, digital operations, and remote coordination. Skilled in managing calendars, inboxes, client communications, research, reporting, and workflow optimization for entrepreneurs and senior leaders. Recognized for discretion, proactive problem-solving, and the ability to manage competing priorities in high-performance environments. CORE COMPETENCIES • Executive Calendar & Inbox Management • Client & Stakeholder Communication • Project Coordination & Task Management • Travel Planning & Scheduling • Research & Executive Brief Preparation • CRM & Database Management • Document Drafting & Editing • Confidential Information Handling • Process Optimization & SOP Development • Remote Collaboration & Virtual Support PROFESSIONAL EXPERIENCE Virtual Assistant & Executive Support (Freelance/Remote) | 2021 – Present • Manage executive calendars, schedule meetings across time zones, and coordinate appointments. • Oversee inbox management including screening, drafting responses, and prioritizing critical communication. • Prepare reports, presentations, and structured briefing documents for leadership review. • Conduct research and compile actionable insights to support strategic decisions. • Coordinate with clients, partners, and vendors ensuring seamless communication. • Organize digital files and maintain efficient documentation systems. • Streamline workflows to improve operational efficiency and reduce bottlenecks. Operations & Content Support Specialist | 2021 – Present • Edit and proofread executive communications and marketing materials. • Maintain CRM records, track leads, and manage structured databases. • Develop content calendars and support digital presence management. • Monitor KPIs and prepare performance summaries for review. • Handle confidential business information with integrity and professionalism. TECHNICAL SKILLS • Google Workspace (Docs, Sheets, Drive, Calendar, Gmail) • Microsoft Office Suite (Word, Excel, PowerPoint) • Zoom, Microsoft Teams, Slack • Trello & Asana • CRM Tools (Basic HubSpot Knowledge) • Canva • Cloud-Based File Management Systems EDUCATION Bachelor of Science in Agricultural Education and Extension Egerton University – Second Class (Upper Division) PROFESSIONAL STRENGTHS • Exceptional attention to detail • Strong written and verbal communication • High level of discretion and integrity • Proactive and solution-oriented mindset • Ability to work independently with minimal supervision • Adaptability in dynamic executive environments LANGUAGES English – Fluent Swahili – Fluent