James Mc Mahon

J M Summary JAMES MCMAHON-|- | Weaverville, NC 28787 I am deeply committed to achieving personal and professional excellence. I thrive on tackling challenges, solving problems, and building strong, meaningful relationships. My resilience enables me to persevere through difficult times, while my passion for customer service, management, sales, and all aspects of marketing drives me forward. I'm excited to apply these skills both within the company and pursue my own entrepreneurial ventures. With diverse experience across multiple industries, I am fully dedicated to reaching my highest potential. Skills Work History Interpersonal communication Account and inventory management Problem solving Networking and customer service Team collaboration and leadership Microsoft Office and Google applications Marketing and advertising Logistics software proficiency Sales strategy and merchandising CRM expertise Order Writer Specialist 09/2024 - Current Whole Foods Market | Asheville, NC Place orders for products based on sales forecasts, inventory levels, and store needs. Review order accuracy, ensuring product availability, and minimizing out of stocks. Monitor and adjust par levels to align with sales trends. Collaborate with the team to plan product displays, promotions, and demonstrations to drive sales. Ensure all products are properly labeled, stocked, and merchandised according to standards. Monitors sales data to identify trends, and make informed decisions about ordering. Assists in brand generation, awareness, and digital advertising, while holding strong relationships with vendors. Tracks deliveries and adjusts the delivery schedules as needed. Always providing exceptional customer service and customer satisfaction. Specialty Team Member 06/2023 - 09/2024 Whole Foods Market | Asheville, NC, USA Train new team members, ensuring compliance with company standards. Led the preparation and production of products, including cheese and accoutrements. Monitored product quality and adherence to safety standards, ensuring compliance with company policies. Merchandising and marketing items to increase sales through active demos. Dealing with third-party vendors for receiving deliveries using logistics. Excel at teamwork, consistently delivering results through effective communication, and collaboration. Ensuring stock levels meet demand, and reducing discrepancies. Provide exceptional customer service, addressing inquiries, and resolving issues promptly, increasing customer satisfaction. Implemented inventory management strategies that minimized stock discrepancies. Customer Service Representative Target | Montgomeryville, PA, USA 02/2021 - 05/2022 Resolved customer inquiries, achieving excellent satisfaction rates through effective communication. Managed returns and exchanges, reducing processing time by 25%, and enhancing customer loyalty. Handled high-volume calls, maintaining a calm demeanor, and ensuring quick resolution of issues. Optimized online ordering system for improved efficiency when fulfilling orders. Diligently managed inventory to prevent issues by keeping track of stock levels. Enhanced team efficiency and shortened onboarding time by training new hires on company policies. Delivered exceptional customer service, swiftly resolving issues, and enhancing customer satisfaction through active listening and empathy. Financial Representative Intern 10/2020 - 12/2020 Northwestern Mutual | Jamison, PA, USA Gained extensive knowledge of industry practices by shadowing senior advisors. Supported senior advisors in client meetings, enhancing communication and relationshipbuilding skills. Conducted market research, providing valuable insights that informed investment strategies. Assisted in financial planning and analysis, contributing to client portfolio growth and satisfaction. Prepared financial reports and presentations, improving accuracy and clarity in client communications. Enhanced client satisfaction by streamlining financial reporting processes, ensuring timely and accurate deliverables. Successfully passed the SIE (Security Industry Essentials) exam, obtaining a proficient score. Financial Representative Intern 01/2020 - 05/2020 Legacy Wealth Partners | Tampa, FL, USA Trained in financial services, focusing on life, health insurance, and annuity investments. Obtained nonresident and resident licenses for life, health, and fixed annuities in FL, and PA. Traveled with senior advisors for networking and enhancing client communication skills. Gained hands-on experience discussing product and policy options with clients. Expediter/Busser 06/2015 - 08/2017 The Black Bass Hotel & Restaurant | Lumberville, PA, USA Ensured timely delivery of dishes to tables, enhancing the dining experience and customer satisfaction. Assisted in maintaining cleanliness and organization, contributing to a smooth kitchen operation. Supported the waitstaff by quickly clearing tables, improving service efficiency. Implemented a streamlined order relay system between the kitchen and waitstaff, reducing order errors and wait times. Assisted in coordinating and managing various special events under the guidance of top-level leadership. Manufacturing Intern 05/2016 - 06/2016 Eagle Stainless Company | Warminster, PA, USA Assembled and electro-polished stainless steel containers, ensuring high-quality standards. Operated CNC machines to precisely cut and engrave stainless steel lids, enhancing product accuracy. Sterilized stainless steel bottles using chemical submersion, ensuring contamination-free products. Welded company labels on products for an organized and professional presentation. Assisted in packaging and shipping final products, ensuring timely delivery to customers. Education B.S.: Management 05/2020 The University of Tampa | Tampa, FL Deans List Distinction Spring 2020 Deans List Distinction Spring 2019 Member of SEMS (Sports Entertainment Management Society) club. Tampa Theatre, Capstone Project: Carefully made a comprehensive business plan presented to Tampa Theatre, outlining the optimal use of their additional space to maximize revenue and enhance brand awareness. High School Diploma 06/2016 New Hope Solebury High School | New Hope, PA APEX internship graduation project. Volunteer at Bucks County ASPCA. 3.5 GPA References Lauren Malcolm, Specialty Team Manager, Whole Foods Market,- Charles Lin, CEO of Eagles Stainless,- Hannah Ely, Front-End Manager, Target,- Hobbies and Interests In my spare time, I love spending quality moments with my family, exploring the outdoors with my dog Mia, or catching up with friends over shared interests in entertainment, sports, and culinary adventures. Music, in particular, holds a special place in my heart and I enjoy reading and educating myself in my free time on various artists and attending concerts or comedy shows when I can. Certifications Hubspot Academy: Digital Marketing Hubspot Academy: Social Media Marketing Hubspot Academy: Inbound Google Analytics: Beginners Course Websites, Portfolios, Profiles References https://www.linkedin.com/in/james-mcmahon-360a0a68/ References available upon request.